The Information Collection library is where you open the management system materials collected by AGENT directly, menu by menu, and find and download them from the lists.
If you know the clause structure of ISO management systems (clauses 4 to 10) and the flow of work, you can find the materials you need right away. If you are not sure where to look, use Find ISO Reference Materials below.
Overview
Clause 4 Context of the Organization
Examples of records that serve as evidence that the requirements have been met, organized by clause for clauses 4 to 10 of the clause structure common to ISO standards (the Harmonized Structure). They include forms such as checklists, evaluation sheets, plans and meeting minutes, as well as sample documents.
Clause 4 Context of the Organization · Clause 5 Leadership · Clause 6 Planning · Clause 7 Support · Clause 8 Operation · Clause 9 Performance Evaluation · Clause 10 Improvement
Use this when: you need examples of what to keep as records for each clauseSustainability Management
Training materials in 15 categories: quality management (about 290), environmental management (about 170), environmental and safety training, risk management, anti-bribery management, TPM, internal auditor course and more.
Quality Management (Training Materials) · Environmental Management (Training Materials) · Risk Management · Internal Auditor Course · Anti-bribery Management (Training Materials)
Use this when: you need in-house training materials or explanations of conceptsAuditing Practices Group
The Auditing Practices Group (APG) guidance on ISO 9001 auditing practice (latest English original) issued by ISO/TC 176, the technical committee that develops ISO 9001, and the International Accreditation Forum (IAF), together with Korean translations and Korean commentary.
Auditing Practices Group · Materials with Korean translation and commentary
Use this when: you want to know what auditors look at and howQuality Management (Knowledge Materials)
Commentary, case studies and reference materials by field: quality management (about 330), environmental management (about 200), occupational health and safety management (about 570), integrated management systems (IMS), anti-bribery management.
Quality Management (Knowledge Materials) · Environmental Management (Knowledge Materials) · Occupational Health and Safety Management (Knowledge Materials) · IMS · Anti-bribery Management (Knowledge Materials)
Use this when: you are researching legal requirements, techniques and case studies in depthQuality Control
Business forms by department: quality control (about 270), environment and safety (about 110), construction forms and more.
Quality Control · Environment and Safety · Construction Forms
Use this when: you need a form you can adapt and use right awayDisclosure (P)
Reference materials for each indicator of the K-ESG Guidelines: information disclosure (P), environmental (E), social (S) and governance (G).
Disclosure (P) · Environmental (E) · Social (S) · Governance (G)
When: you are preparing an ESG self-assessment or indicators for a client company (for building an ESG management system, see ESG Management System Establishment Example)How to find and download
- Log in. Clause-by-clause management system materials, management training materials, APG, knowledge information and forms are for members only (Sign up is approved immediately; up to 60 downloads per member per day).
- In the left menu, click a group title to expand it and choose a submenu (for example, Clause 8 Operation).
- Narrow the list by entering a word from the title (for example, internal audit, calibration, risk assessment) in the search box above the list.
- Click the title or the file button to download. HWP files can be opened with the Hancom Office Viewer (free).
If you do not know which menu has what you need, or if you are new to management systems, use Information Collection › Find ISO Reference Materials. If you ask a question in a sentence, it finds the matching materials in the library and shows you even the download buttons.
Find ISO Reference MaterialsQuestions and AnswersPoints to note
- Many of the materials were created in the era of older editions of standards such as ISO 9001 and 14001:2015. Please check clause numbers and requirements against the current standards before use.
- Use case studies that contain company names and external works for in-house reference only.
- If you download a very large number of files in a short time, access may be temporarily restricted.
