Find opportunities for improvement from management review decisions, corrective action results, objective performance and audit observations, judge them in terms of suitability, adequacy and effectiveness, set improvement tasks (person in charge, deadline, resources, performance indicator) and carry them out, verify the effect and standardize, and feed the results back into the context of the organization and objectives of the next cycle. Elimination of the causes of nonconformities is dealt with in the Nonconformity and Corrective Action step.
Output
- Improvement judgement tableViewpoint (suitability, adequacy, effectiveness, alignment with strategy) / Judgement / Basis
- List of objective achievement and improvement opportunitiesSource / Improvement opportunity / Expected benefit / Priority
- Improvement task registerTask / Person in charge / Deadline / Resources / Performance indicator (current → target) / Effect confirmation / Status
Next steps
Economic Prosperity: Steps it takes over from: Objective Setting · Analysis and Evaluation · Internal Audit · Management Review · Nonconformity and Corrective Action
Steps that build on the output of this step: Context of the Organization (Operation) · Policy Establishment · Roles and Responsibilities · Objective Setting · Management Review
Social Value: Steps it takes over from: Objective Setting · Participation, Consultation and Communication · Analysis and Evaluation · Compliance Evaluation · Internal Audit · Management Review · Nonconformity and Corrective Action
Steps that build on the output of this step: Context of the Organization (Operation) · Policy Establishment · Roles and Responsibilities · Objective Setting · Management Review
When you operate, designate the Management System\Improvement folder (or file) and eiso organizes, compiles and analyzes that material and puts it together.
Material to designate: minutes and decisions of management reviews, corrective action results, objective (KPI) results, improvement suggestions and audit observations.
