This step controls the processes that produce products and services so that they run to the set criteria. As the output you receive a process flow chart and operational control criteria (QC process chart, control plan).
Organize the process flow, and turn the measures decided in Risk Assessment and Legal Requirements Identification (compliance obligations) into operational control criteria for each process and task (control item, criterion, method, frequency, person in charge, record).
It also covers work standards, validation of special processes (processes whose results cannot be fully verified by inspection after production), identification and traceability, and release approval. Planned changes and unintended changes are also controlled (including the former "control plan").
* The number next to the title is the basis clause. HS is the Harmonized Structure (the chapter structure common to ISO standards).
Output
- Process flow chart and operational control criteria (QC process chart, control plan)Process or task / Control item / Criterion / Method and frequency / Person in charge / Record / Action on abnormality
- List of work standards, validation plan for special processes, criteria for identification, traceability and release approval
- Change control sheetReview of the consequences of planned and unintended changes
Next steps
Economic Prosperity: Steps this step builds on: Roles and Responsibilities · Legal Requirements Identification · Risk Assessment · Objective Setting · Monitoring and Measuring Equipment Control · Competence Recognition · Documented Information Control · Contract Management · Design and Development Control · Supplier Management
Steps that use the output of this step: Nonconforming Product Control · Analysis and Evaluation · Internal Audit
Social Value: Steps this step builds on: Roles and Responsibilities · Legal Requirements Identification · Risk Assessment · Objective Setting · Participation, Consultation and Communication · Monitoring and Measuring Equipment Control · Competence Recognition · Documented Information Control · Supplier Management
Steps that use the output of this step: Emergency Preparedness and Response · Analysis and Evaluation · Compliance Evaluation · Internal Audit
When operating, designate the Management System\Process Control folder (or file) and eiso organizes, aggregates, analyzes and synthesizes that material.
Materials to designate: control plan and QC process chart, work standards, process and routine check records, change records. (Management System Operation Guide)
