Participation, Consultation and Communication Social Value Step 7 (ISO 45001 5.4 · HS 7.4)

Determine the subjects and methods of participation and consultation by workers and interested parties (occupational safety and health committee, labor-management council, etc.), prepare an internal and external communication plan covering what, when, to whom, how and by whom, and set up channels for raising concerns and reporting, with a ban on retaliation.

Output

  • Table of participation and consultation subjects and methodsMatters for consultation (ISO 45001 5.4 d) / Matters for participation (5.4 e) / Forum or method / Frequency / Records
  • Internal and external communication planWhat / When / To whom / How / By whom (HS 7.4)
  • Channel for raising concerns and reporting, and handling procedure (ISO 37001 8.9 · ISO 37301 8.3)

Next steps

Division of roles: eiso prepares the plan, forms and proposed document changes for this step. What you do on your own computers is holding consultation forum meetings, carrying out communication and receiving and handling reported concerns.
When operating, designate the Management System\Participation, Consultation and Communication folder (or files), and eiso will organize, aggregate, analyze and synthesize that material.
Material to designate: minutes of consultation forum meetings, communication records (notices, training, external replies), the register of reported concerns.

Management System Operation Guide