Determine the subjects and methods of participation and consultation by workers and interested parties (occupational safety and health committee, labor-management council, etc.), prepare an internal and external communication plan covering what, when, to whom, how and by whom, and set up channels for raising concerns and reporting, with a ban on retaliation.
Output
- Table of participation and consultation subjects and methodsMatters for consultation (ISO 45001 5.4 d) / Matters for participation (5.4 e) / Forum or method / Frequency / Records
- Internal and external communication planWhat / When / To whom / How / By whom (HS 7.4)
- Channel for raising concerns and reporting, and handling procedure (ISO 37001 8.9 · ISO 37301 8.3)
Next steps
Social Value: Preceding steps: Context of the Organization (Operation) · Policy Establishment · Roles and Responsibilities · Legal Requirements Identification
Steps that use the results of this step: Risk Assessment · Objective Setting · Competence Recognition · Supplier Management · Process Control · Emergency Preparedness and Response · Internal Audit · Management Review · Nonconformity and Corrective Action · Improvement
When operating, designate the Management System\Participation, Consultation and Communication folder (or files), and eiso will organize, aggregate, analyze and synthesize that material.
Material to designate: minutes of consultation forum meetings, communication records (notices, training, external replies), the register of reported concerns.

