This step ensures that the people who work have the competence to perform their assigned jobs. As output you receive a job competence criteria table and a qualification status table.
Determine the competence required for each job (education, training, experience, qualifications), evaluate whether each person meets it, and recognize their qualification. Where there is a gap, fill it through education and training, and confirm the effectiveness of that education and training (whether it worked).
Note: the number next to the title is the basis clause. HS is the Harmonized Structure (the common chapter structure used by ISO standards).
Output
- Job competence criteria tableJob / education / training / experience / qualifications and licenses / recognition method
- Qualification status tableMet or gap / action / validity period
- Education and training plan and effectiveness evaluation
Next steps
Economic Prosperity: steps this step builds on: Context of the Organization (Operation) · Policy Establishment · Roles and Responsibilities · Legal Requirements Identification · Risk Assessment · Nonconformity and Corrective Action
Steps that use the results of this step: Process Control · Management Review
Social Value: steps this step builds on: Context of the Organization (Operation) · Policy Establishment · Roles and Responsibilities · Legal Requirements Identification · Risk Assessment · Participation, Consultation and Communication · Nonconformity and Corrective Action
Steps that use the results of this step: Process Control · Emergency Preparedness and Response · Management Review
When operating, specify the Management System\Competence Recognition folder (or files), and eiso organizes, aggregates and analyzes the materials and synthesizes the result.
Materials to specify: education and training results, qualification records, competence evaluation sheets (excluding personal information). (Management System Operation Guide)
