Your computer and eiso: how data is created and kept, and how the functions connect (diagram) Expand
① Overview: what your computer and eiso each do
Your computer (or in-house server)
  • Create and keep basic data: records, results, inspections and measurement results from actual work
  • Current documents and forms: manuals, procedures, guidelines and forms
  • Keep outputs: Word and Excel files of eiso results (step folder\Output)
  • The original files are always held and managed by your company
Designate folders and filesThe text is read inside the browser and used only for AI writing. Files are not sent to the server, and the text read is not stored on the server.
Results on screenYou can use them directly as copy, Word, Excel, print or PDF.
Save to a folder on my computerAs Word and Excel files in the Output folder under the step folder in the folder you chose (Chrome and Edge).
Print and PDFUse the print window to print or choose "Save as PDF".
eiso (web and AI)
  • AI writing and analysis: plans, forms, evaluations and analysis results are created and shown on screen
  • Consent to save: your company chooses whether to save and where to save
  • Past work: find results saved in this browser (10 per step) by date or evaluation subject and view them again
  • Company Workspace (optional): stored on the server, encrypted per company, with sharing, review and approval among staff members
② How to create folders on your computer (recommended)

You only need to do this once. The folders your company creates hold the original documents and records, and the Output folders are created automatically when eiso saves.

1Create one storage folder

In File Explorer (⊞ Win + E), open "Documents", the D: drive or an in-house shared folder, create a new folder (Ctrl + Shift + N) and name it eiso Storage Folder.

2Create your company's data folders

Inside it, create a Management System folder, and inside that a 00_Documents folder and a folder for each step you operate (e.g. Context of the Organization, Risk Assessment); in each step folder, create Forms and Records.

3Choose it once in eiso

The first time you select "Save to a folder on my computer" in the operation results, choose the eiso Storage Folder, and allow the browser's request to view and save to the folder. From then on, it saves without asking.

How it looks when finished
  • Storage folder you choose once
  • Folders your company creates (original documents and records)
  • Folders eiso creates automatically when saving (Output)
  • eiso Storage FolderAnywhere: "Documents", the D: drive or an in-house shared folder
    • Management SystemYour originals and records (same names as the "Recommended folder structure" in the operation guide)
      • 00_DocumentsManual, procedures and guidelines (current versions)
      • Context of the OrganizationSame layout for every step
        • FormsCurrent forms (keep the forms and change proposals created by eiso here)
        • RecordsBasic data (records, results, inspections, measurements). Designate this folder when you operate
      • risk assessment
        • Forms
        • Records
      • … for each step you operate
    • Management System Operationeiso results
      • risk assessment
        • OutputExample: RiskAssessment_Line A press regular assessment_2026-10-22_143000.xlsx
      • … for each step you save
    • Management system establishment · Operational data · Training materialsResults of other functions are also stored by function
Creating a new folder in Windows
  1. ① On the left, click where to put it (Documents, D: drive or a shared folder).
  2. ② At the top, click "New" › "Folder".
  3. ③ Type a name and press Enter.
What you doKeyboard
Open File Explorer⊞ Win + E
New folderCtrl + Shift + N
RenameF2
Copy and paste a step folderCtrl + C → Ctrl + V
Mac (Finder) new folder⌘ + Shift + N

Quick way: create one step folder (including forms and records), copy and paste it, and change only the names. If several people share it, place it on an in-house shared folder (NAS). If you already use a folder, do not create a new one; choose that folder.

③ What is kept where
MaterialWhere it is createdWhere it is keptRelationship with eiso
Basic data (records, results, inspections, measurements)Your company's workYour computer: step\RecordsWhen you operate, designate the folder and eiso reads, processes and analyzes it (materials designated as files are not stored)
Operational data (records, measured values, evaluations and actions entered in or imported into the register)Your company (register screen)Company Workspace on the eiso server (names and content are encrypted with a per-company key; numbers, dates, measured values and judgements are kept as they are for analysis)Status and indicators are calculated and used in the register, the operation calendar and the operational data summary of AI writing. Original files stay in your own folder.
Current documents and formsManagement System Establishment (eiso) → approved by your companyYour computer: 00_Documents · step\FormsIn the Documented Information Management step, the list and revision history are organized
eiso output (plans, evaluations, analyses, reports)eiso(AI)Screen → on consent to save: step\Output (Word and Excel) · saved copy in this browser · Company WorkspaceWhat is saved in this browser or the Company Workspace is carried over by the next step, and the copy saved in this browser can be viewed again in "Past work"
Content being enteredYour company (input fields)This browser (automatic, not stored on the server)Continue writing with "Load previous input"
④ The order for operating one step
  1. Accumulate the basic data of your daily work in each step folder's Records folder.
  2. In Operate, select a step and designate that folder (or files). In the Risk Assessment step, entering the evaluation subject name makes it easier to find later.
  3. Click "Write with AI" and the result appears on screen. Review the content.
  4. Consent to save: choose among Save in this browser, Save to a folder on my computer and Save to Company Workspace (you do not have to save).
  5. If needed, distribute by print, PDF or Word, and next time find it again in "Past work" by date or evaluation subject.
⑤ Download the follow-along material (PPT)

A 20-page guide to print, keep beside your computer and follow page by page. The order is creating folders (steps 1 to 8) → connecting with eiso (9 to 17) → checklist, with a confirmation box on each page.
⬇ Download the step-by-step PPT (20 pages, Korean)

On a shared PC, click "Clear all" in "Past work" when you finish. Saving to a chosen folder works in Chrome and Edge; other browsers save to the download folder. The folder names are recommendations; if you already use a folder, choose it as it is.

Management System Operation: operate ISO management systems step by step with AI

Following the chapter structure common to ISO standards (the Harmonized Structure, HS), AI drafts each step of the annual operation.
The steps fall into three groups: planning (context of the organization → legal requirements → risk assessment → objectives), support and operation (12 steps from measuring equipment management to compliance evaluation, including process control), and evaluation and improvement (internal audit → management review → nonconformity and corrective action).
The selected standards and industry apply to every step, and the result of a previous step becomes the input of the next.

Economic Prosperity operation 20 steps

A management system based on ISO 9001: operated along the flow of product and service realization from customer requirements (contracts) through design, purchasing, processes and nonconforming products (ISO 9001 Clause 8), and evaluated by customer satisfaction, product conformity and process performance.

Standards: ISO 9001 · ISO 22000 · ISO 13485 · ISO 19443 · IATF 16949 · ISO 21001

Steps only in this track: Contract management · Design and development management · Nonconforming product management

Management System Operation Guide

View the operation guide in detail Related standards · Role allocation · 20 operation steps (two tracks) · What is done and produced at each step · Usage examples · Fees Expand

When operating two or more standards together: choose an operation method Management system standards with the Harmonized Structure (HS)

Choose only when you operate two or more standards. If you operate a single standard, you do not need to choose, and the guide below applies as it is. Because the standards share the same Harmonized Structure (HS), you can operate them together or separately for each standard. The fee is the same either way.

Integrated operation Default
  • The selected standards are run as one flow using this track's 20 steps.
  • Standards from two tracks (for example, ISO 9001 + ISO 45001) are used together as an "integrated management system" in the common steps only, while the Clause 8 operation steps are used separately for each track.
  • Common requirements (Harmonized Structure) are written once, and requirements specific to a standard are written with the [standard name] attached.
  • Registers (issues, risks, objectives, legal requirements, nonconformities) are kept as one, and each line shows the standard it applies to.
  • How to use each standard separately is added at the end of the result.
When to use: the same scope and the same responsible organization operate several standards together and are audited togetherView integrated operation ›
Independent operation by standard
  • A tab for each standard's operation platform appears above Operate, and you operate one standard at a time.
  • Documents, registers, numbers and the results kept in this browser are separate for each standard.
  • Common requirements (Clauses 4 to 7, 9 and 10) are also written under that standard's name and scope.
  • Operation results of other standards are used for reference only.
When to use: the scope, responsible organization, certification timing or certification body differs for each standard, or you are operating one standard firstView independent operation by standard ›

If you do not choose, the integrated operation guide is shown.

Independent operation by standard: each standard is operated separately

In Operate, if you select two or more standards and set the operation method to independent operation by standard, a tab for each standard's operation platform appears, and each platform uses that standard's 20 steps separately. If you select a standard below, that standard's operation guide is shown (the operation steps, what is done and produced at each step, and the relationship map above are the same for all standards on this track).

  • Outputs and storage: Document numbers, registers and forms are separate for each standard. Step results kept in this browser are also kept separately for each standard, so the result of one standard is never carried over to a step of another standard.
  • Common requirements: The common requirements of the Harmonized Structure (HS) (clauses 4 to 7, 9 and 10) are also written under the name and scope of that standard. Content that is the same as in another standard is noted in one line as "see the operation results of the other standard".
  • Usage fee: Same as integrated operation. TBA for the first standard and TBA for each additional standard (one year from the payment date, excluding VAT).
  • Switching to integrated operation: If you choose integrated operation above, the chosen standards are continued as one flow. A result written for a single standard is in that standard's storage, and a result written as an integration of two or more standards is in the track's common storage, so paste in the results you need and continue.
  • Company Workspace: When you save to the workspace, the standard of that result is saved with it, and in independent operation the next step takes over only results saved under the same standard.
  • Differences from ICT Management System Operation: How to choose the method, the operation platform tabs by standard and the storage rules are the same as for ICT. However, the standards of this track share the same 20 steps, so the operation steps, the work and outputs of each step and the relation diagram use the common guide above as they are, and only what differs by standard (the subject of management, the steps given weight, and unique requirements) is shown below. For ICT, the step names and tasks differ between ISO/IEC 42001 and ISO/IEC 27001, so a separate operation step guide for ISO/IEC 27001 is provided.
Choose a standard
ISO 9001 (Quality) operation guide
What is managed
Consistently provides products and services that meet customer and legal requirements, and increases customer satisfaction.
Steps given weight
Specific requirements to address
8.2 Determination and review of requirements for products and services · 8.3 Design and development (inputs, reviews, verification, validation, changes) · 8.4 Evaluation, selection and monitoring of external providers · 8.5 Production and service provision (identification, traceability, customer property, preservation, post-delivery activities, change control) · 8.6 Release approval · 8.7 Nonconforming outputs · 7.1.5 Monitoring and measuring resources · 9.1.2 Customer satisfaction

In independent operation, add "ISO 9001" to document numbers, register names and table titles so that only this standard's records are used (for example, "ISO 9001 Risk and Opportunity Register"). Results of other standards operated by the same organization are used for reference only.

Operate on the ISO 9001 operation platform ›

ISO 22000 (Food Safety) operation guide
What is managed
Controls the hazards that can arise in the food chain to provide safe food.
Steps given weight
Specific requirements to address
8.2 Prerequisite programs (PRP) · 8.5 Hazard analysis and the hazard control plan (CCPs and OPRPs in HACCP) · 8.3 Traceability · 8.4 Emergency preparedness and response · 8.7 Control of monitoring and measuring · 8.8 Verification of PRPs and the hazard control plan · 8.9 Control of nonconforming products and processes (including withdrawal and recall) · 7.4.2 External communication

In independent operation, add "ISO 22000" to document numbers, register names and table titles so that only this standard's records are used (for example, "ISO 22000 Risk and Opportunity Register"). Results of other standards operated by the same organization are used for reference only.

Operate on the ISO 22000 operation platform ›

ISO 13485 (Medical Devices) operation guide
What is managed
Designs, produces and supplies safe and effective medical devices that meet regulatory requirements.
Steps given weight
Specific requirements to address
4.2.3 Medical device file · 7.1 Planning of product realization and risk management (ISO 14971) · 7.3 Design and development (design transfer, 7.3.9 design changes) · 7.4 Purchasing · 7.5.6 Process validation · 7.5.7 Validation of sterilization and sterile barrier systems · 7.5.8 to 7.5.9 Identification and traceability · 7.6 Monitoring and measuring equipment · 8.2.2 Complaint handling · 8.2.3 Reporting to regulatory authorities · 8.3 Nonconforming product. This standard does not follow the Harmonized Structure (HS), so the clause numbers differ.

In independent operation, add "ISO 13485" to document numbers, register names and table titles so that only this standard's records are used (for example, "ISO 13485 Risk and Opportunity Register"). Results of other standards operated by the same organization are used for reference only.

Operate on the ISO 13485 operation platform ›

ISO 19443 (Nuclear) operation guide
What is managed
Supplies items and services important to nuclear safety with the same quality throughout the entire supply chain.
Steps given weight
Specific requirements to address
Adds nuclear sector requirements to the ISO 9001 requirements: nuclear safety culture · identification and graded control of items and services important to nuclear safety · prevention and detection of counterfeit, fraudulent and suspect items (CFSI) · flow-down of requirements to each stage of the supply chain · control of special processes and competence. Clause numbers are checked against the original text.

In independent operation, add "ISO 19443" to document numbers, register names and table titles so that only this standard's records are used (for example, "ISO 19443 Risk and Opportunity Register"). Results of other standards operated by the same organization are used for reference only.

Operate on the ISO 19443 operation platform ›

IATF 16949 (Automotive) operation guide
What is managed
Adds automotive customer-specific requirements (CSR) and Core Tools to ISO 9001 to prevent defects and reduce variation and waste in the supply chain.
Steps given weight
Specific requirements to address
4.4.1.2 Product safety · 6.1.2.3 Contingency plans · 7.1.5.1.1 Measurement systems analysis (MSA) · 7.2.3 Internal auditor competency · 8.3.3.3 Special characteristics · 8.3.4.4 Production part approval process (PPAP) · 8.5.1.1 Control plan · 8.5.6.1.1 Temporary change of process controls · 9.1.1.1 Monitoring and measurement of manufacturing processes · 9.1.1.2 Statistical tools (SPC) · 9.2.2.2 to 9.2.2.4 System, manufacturing process and product audits · 10.2.3 Problem solving · 10.2.4 Error proofing. Core Tools: APQP · PPAP · FMEA · SPC · MSA

In independent operation, add "IATF 16949" to document numbers, register names and table titles so that only this standard's records are used (for example, "IATF 16949 Risk and Opportunity Register"). Results of other standards operated by the same organization are used for reference only.

Operate on the IATF 16949 operation platform ›

ISO 21001 (Educational Organizations) operation guide
What is managed
Provides educational products and services that meet the needs of learners and other beneficiaries.
Steps given weight
Specific requirements to address
Focus on learners and other beneficiaries (4.2 · 5.1.2) · 8.2 Requirements for educational products and services (guidance on admission and enrolment conditions) · 8.3 Design and development of curricula · 8.5 Delivery of education and assessment of learning · 8.7 Nonconforming educational outputs · 7.2 Competence of faculty and instructors · 9.1.2 Satisfaction of learners, other beneficiaries and staff · Consideration for learners who need special support

In independent operation, add "ISO 21001" to document numbers, register names and table titles so that only this standard's records are used (for example, "ISO 21001 Risk and Opportunity Register"). Results of other standards operated by the same organization are used for reference only.

Operate on the ISO 21001 operation platform ›

Independent operation by standard: each standard is operated separately

In Operate, if you select two or more standards and set the operation method to independent operation by standard, a tab for each standard's operation platform appears, and each platform uses that standard's 20 steps separately. If you select a standard below, that standard's operation guide is shown (the operation steps, what is done and produced at each step, and the relationship map above are the same for all standards on this track).

  • Outputs and storage: Document numbers, registers and forms are separate for each standard. Step results kept in this browser are also kept separately for each standard, so the result of one standard is never carried over to a step of another standard.
  • Common requirements: The common requirements of the Harmonized Structure (HS) (clauses 4 to 7, 9 and 10) are also written under the name and scope of that standard. Content that is the same as in another standard is noted in one line as "see the operation results of the other standard".
  • Usage fee: Same as integrated operation. TBA for the first standard and TBA for each additional standard (one year from the payment date, excluding VAT).
  • Switching to integrated operation: If you choose integrated operation above, the chosen standards are continued as one flow. A result written for a single standard is in that standard's storage, and a result written as an integration of two or more standards is in the track's common storage, so paste in the results you need and continue.
  • Company Workspace: When you save to the workspace, the standard of that result is saved with it, and in independent operation the next step takes over only results saved under the same standard.
  • Differences from ICT Management System Operation: How to choose the method, the operation platform tabs by standard and the storage rules are the same as for ICT. However, the standards of this track share the same 20 steps, so the operation steps, the work and outputs of each step and the relation diagram use the common guide above as they are, and only what differs by standard (the subject of management, the steps given weight, and unique requirements) is shown below. For ICT, the step names and tasks differ between ISO/IEC 42001 and ISO/IEC 27001, so a separate operation step guide for ISO/IEC 27001 is provided.
Choose a standard
ISO 14001 (Environment) operation guide
What is managed
Manages environmental aspects and compliance obligations to improve environmental performance and prevent pollution.
Steps given weight
Specific requirements to address
4.1 Environmental conditions (pollution level, availability of natural resources, climate change, biodiversity, ecosystem health) · 6.1.2 Environmental aspects (normal, abnormal and potential emergency situations, life cycle perspective, significant environmental aspects) · 6.1.3 Compliance obligations · 6.1.4 Risks and opportunities · 6.3 Planning of changes · 8.1 Operational planning and control (life cycle perspective, control of outsourced processes) · 8.2 Emergency preparedness and response (periodic testing where practicable) · 9.1.1 Monitoring (calibrated and verified equipment) · 9.1.2 Compliance evaluation

In independent operation, add "ISO 14001" to document numbers, register names and table titles so that only this standard's records are used (for example, "ISO 14001 Risk and Opportunity Register"). Results of other standards operated by the same organization are used for reference only.

Operate on the ISO 14001 operation platform ›

ISO 50001 (Energy) operation guide
What is managed
Continually improves energy performance, including energy efficiency, use and consumption.
Steps given weight
Specific requirements to address
6.3 Energy review (significant energy uses, SEU) · 6.4 Energy performance indicators (EnPI) · 6.5 Energy baseline (EnB) · 6.6 Planning for collection of energy data · 8.1 Operational control (operating criteria for SEUs) · 8.2 Design · 8.3 Procurement · 9.1 Demonstration of improvement in energy performance

In independent operation, add "ISO 50001" to document numbers, register names and table titles so that only this standard's records are used (for example, "ISO 50001 Risk and Opportunity Register"). Results of other standards operated by the same organization are used for reference only.

Operate on the ISO 50001 operation platform ›

ISO 45001 (Occupational Health and Safety) operation guide
What is managed
Prevents work-related injury and ill health and creates a safe and healthy workplace.
Steps given weight
Specific requirements to address
5.4 Consultation and participation of workers · 6.1.2 Hazard identification and assessment of risks · 6.1.3 Legal requirements · 8.1.2 Eliminating hazards and reducing OH&S risks (hierarchy of controls: elimination → substitution → engineering → administrative → personal protective equipment) · 8.1.3 Management of change · 8.1.4 Procurement (contractors and outsourcing) · 8.2 Emergency preparedness and response · 9.1.2 Compliance evaluation · 10.2 Incidents, nonconformities and corrective action (investigation with worker participation)

In independent operation, add "ISO 45001" to document numbers, register names and table titles so that only this standard's records are used (for example, "ISO 45001 Risk and Opportunity Register"). Results of other standards operated by the same organization are used for reference only.

Operate on the ISO 45001 operation platform ›

ISO 37001 (Anti-bribery) operation guide
What is managed
Establishes a system to prevent, detect and respond to bribery.
Steps given weight
Specific requirements to address
Bribery risk assessment · Anti-bribery compliance function (independence and authority) · Employment procedures and due diligence on personnel · Anti-bribery training and awareness · Due diligence on business associates · Financial and non-financial controls · Management of gifts, hospitality and donations · Raising concerns (reporting) and prohibition of retaliation · Investigation and handling. Clause numbers differ by edition (2016 · 2025), so they are checked against the original text.

In independent operation, add "ISO 37001" to document numbers, register names and table titles so that only this standard's records are used (for example, "ISO 37001 Risk and Opportunity Register"). Results of other standards operated by the same organization are used for reference only.

Operate on the ISO 37001 operation platform ›

ISO 37301 (Compliance) operation guide
What is managed
Meets compliance obligations and builds a compliance culture to prevent violations.
Steps given weight
Specific requirements to address
4.5 Compliance obligations · 4.6 Compliance risk assessment · 5.1.2 Compliance culture · 5.3.2 Compliance function · 7.3 Awareness · 8.3 Raising concerns · 8.4 Investigation processes · 9.1 Monitoring compliance performance

In independent operation, add "ISO 37301" to document numbers, registers and table titles and use only this standard's own items (for example, "ISO 37301 Risks and opportunities register"). Results from other standards operated by the same organization are used for reference only.

Operate it on the ISO 37301 operation platform ›

ISO 22301 (Business Continuity) Operation Guide
What is managed
Even if business is disrupted, the organization continues and recovers its key products and services at a defined level.
Steps given weight
Specific requirements to address
8.2 Business impact analysis (BIA) and risk assessment · 8.3 Business continuity strategies and solutions · 8.4 Business continuity plans and procedures (response structure, warning, communication, recovery) · 8.5 Exercise program · 8.6 Evaluation of business continuity documentation and capabilities (including partners and suppliers)

In independent operation, add "ISO 22301" to document numbers, registers and table titles and use only this standard's own items (for example, "ISO 22301 Risks and opportunities register"). Results from other standards operated by the same organization are used for reference only.

Operate it on the ISO 22301 operation platform ›

Economic Prosperity Operation: Related Standards and Operating Points

The Economic Prosperity track is based on ISO 9001 (quality) and operates the flow of creating products and services from customer requirements through to delivery and after delivery (Clause 8, product and service realization). Food safety (ISO 22000), medical devices (ISO 13485), nuclear (ISO 19443), automotive (IATF 16949) and educational organizations (ISO 21001) are standards that add sector requirements to this flow, so within the same 20 steps the requirements specific to each standard are handled together. Performance is viewed through customer satisfaction, product conformity and process performance.

Operation flow

  • Planning (1-6) 1 Context of the Organization · 2 Policy · 3 Roles and Responsibilities (R&R) · 4 Legal Requirements · 5 Risk Assessment · 6 Objectives
  • Support (7-10) 7 Monitoring and Measuring Equipment · 8 Competence · 9 Control of Documented Information · 10 Control of Documented Information of External Origin
  • Operation · ISO 9001 Clause 8 (11-15) 11 Contract Management · 12 Design and Development · 13 Supplier Management · 14 Process Control · 15 Control of Nonconforming Outputs
  • Evaluation and improvement (16-20) 16 Analysis and Evaluation · 17 Internal Audit · 18 Management Review · 19 Nonconformity and Corrective Action · 20 Improvement
StandardWhat it managesSteps given weightRequirements specific to the standard to handle at each step (clauses)
ISO 9001QualityConsistently provides products and services that meet customer and legal requirements, and increases customer satisfaction.7 Monitoring and Measuring Equipment
11 Contract Management
12 Design and Development
13 Supplier Management
14 Process Control
15 Control of Nonconforming Outputs
16 Analysis and Evaluation
8.2 Determination and review of requirements for products and services · 8.3 Design and development (inputs, reviews, verification, validation, changes) · 8.4 Evaluation, selection and monitoring of external providers · 8.5 Production and service provision (identification, traceability, customer property, preservation, post-delivery activities, change control) · 8.6 Release approval · 8.7 Nonconforming outputs · 7.1.5 Monitoring and measuring resources · 9.1.2 Customer satisfaction
ISO 22000Food safetyControls the hazards that can arise in the food chain to provide safe food.5 Risk Assessment
7 Monitoring and Measuring Equipment
13 Supplier Management
14 Process Control
15 Control of Nonconforming Outputs
16 Analysis and Evaluation
8.2 Prerequisite programs (PRP) · 8.5 Hazard analysis and the hazard control plan (CCPs and OPRPs in HACCP) · 8.3 Traceability · 8.4 Emergency preparedness and response · 8.7 Control of monitoring and measuring · 8.8 Verification of PRPs and the hazard control plan · 8.9 Control of nonconforming products and processes (including withdrawal and recall) · 7.4.2 External communication
ISO 13485Medical devicesDesigns, produces and supplies safe and effective medical devices that meet regulatory requirements.4 Legal Requirements
7 Monitoring and Measuring Equipment
12 Design and Development
13 Supplier Management
14 Process Control
15 Control of Nonconforming Outputs
4.2.3 Medical device file · 7.1 Planning of product realization and risk management (ISO 14971) · 7.3 Design and development (design transfer, 7.3.9 design changes) · 7.4 Purchasing · 7.5.6 Process validation · 7.5.7 Validation of sterilization and sterile barrier systems · 7.5.8 to 7.5.9 Identification and traceability · 7.6 Monitoring and measuring equipment · 8.2.2 Complaint handling · 8.2.3 Reporting to regulatory authorities · 8.3 Nonconforming product. This standard does not follow the Harmonized Structure (HS), so the clause numbers differ.
ISO 19443NuclearSupplies items and services important to nuclear safety with the same quality throughout the entire supply chain.1 Context of the Organization
8 Competence
13 Supplier Management
14 Process Control
15 Control of Nonconforming Outputs
Adds nuclear sector requirements to the ISO 9001 requirements: nuclear safety culture · identification and graded control of items and services important to nuclear safety · prevention and detection of counterfeit, fraudulent and suspect items (CFSI) · flow-down of requirements to each stage of the supply chain · control of special processes and competence. Clause numbers are checked against the original text.
IATF 16949AutomotiveAdds automotive customer-specific requirements (CSR) and Core Tools to ISO 9001 to prevent defects and reduce variation and waste in the supply chain.7 Monitoring and Measuring Equipment
12 Design and Development
13 Supplier Management
14 Process Control
15 Control of Nonconforming Outputs
17 Internal Audit
4.4.1.2 Product safety · 6.1.2.3 Contingency plans · 7.1.5.1.1 Measurement systems analysis (MSA) · 7.2.3 Internal auditor competency · 8.3.3.3 Special characteristics · 8.3.4.4 Production part approval process (PPAP) · 8.5.1.1 Control plan · 8.5.6.1.1 Temporary change of process controls · 9.1.1.1 Monitoring and measurement of manufacturing processes · 9.1.1.2 Statistical tools (SPC) · 9.2.2.2 to 9.2.2.4 System, manufacturing process and product audits · 10.2.3 Problem solving · 10.2.4 Error proofing. Core Tools: APQP · PPAP · FMEA · SPC · MSA
ISO 21001Educational organizationsProvides educational products and services that meet the needs of learners and other beneficiaries.1 Context of the Organization
8 Competence
11 Contract Management
12 Design and Development
14 Process Control
15 Control of Nonconforming Outputs
16 Analysis and Evaluation
Focus on learners and other beneficiaries (4.2 · 5.1.2) · 8.2 Requirements for educational products and services (guidance on admission and enrolment conditions) · 8.3 Design and development of curricula · 8.5 Delivery of education and assessment of learning · 8.7 Nonconforming educational outputs · 7.2 Competence of faculty and instructors · 9.1.2 Satisfaction of learners, other beneficiaries and staff · Consideration for learners who need special support

This track has no Emergency Preparedness and Response or Compliance Evaluation step. ISO 22000 emergency preparedness and response (8.4) and IATF 16949 contingency plans (6.1.2.3) are handled in 14 Process Control, and confirmation that legal and regulatory requirements (ISO 13485 regulatory requirements, food-related laws and regulations) are met is handled in 4 Legal Requirements and 16 Analysis and Evaluation.

When several standards are selected together, common requirements are written once, and lines that apply to only one standard are prefixed with the standard name, as in [ISO 22000]. 15 Control of Nonconforming Outputs covers the nonconforming outputs (products and services) of the standards in this track: nonconforming product for ISO 13485 (8.3), potentially unsafe products and withdrawal/recall for ISO 22000 (8.9), and nonconforming educational outputs for ISO 21001 (8.7).

Points often missed

  • Contract review (11) is done before accepting an order and again when the contract changes. Keep confirmation records for telephone and verbal orders as well.
  • A company that does not carry out design and development (12) keeps the justification for excluding it from the scope.
  • For external providers (13), do not stop at the initial evaluation; define the re-evaluation cycle and performance monitoring.
  • Nonconforming products (15) are dealt with through to disposition (rework, concession, scrap); cause analysis and prevention of recurrence are done in 19 Nonconformity and Corrective Action.
  • If a measuring instrument (7) is found faulty, evaluate whether earlier results measured with it are still valid.

Clause numbers may differ depending on the edition of the standard. Check them against the text of the standard. Step numbers are the numbers within this track.

Social Value Operation: Related Standards and Operating Points

The Social Value track combines environmental protection and social justice and operates mainly around compliance obligations and the risks of environmental aspects, hazards, corruption, compliance and business disruption. Participation and consultation of workers and interested parties (ISO 45001 5.4), operational control (ISO 14001 and 45001 8.1), emergency response (8.2) and compliance evaluation (9.1.2) are the pillars of operation, and performance is viewed through legal compliance, environmental performance, incidents and accidents, and interested parties' trust.

Operation flow

  • Planning (1-6) 1 Context of the Organization · 2 Policy · 3 Roles and Responsibilities (R&R) · 4 Legal Requirements · 5 Risk Assessment · 6 Objectives
  • Participation and support (7-11) 7 Participation, Consultation and Communication · 8 Monitoring and Measuring Equipment · 9 Competence · 10 Control of Documented Information · 11 Control of Documented Information of External Origin
  • Operation · ISO 14001 and 45001 Clause 8 (12-14) 12 Supplier and Contractor Management · 13 Operational Control · 14 Emergency Preparedness and Response
  • Evaluation and improvement (15-20) 15 Analysis and Evaluation · 16 Compliance Evaluation · 17 Internal Audit · 18 Management Review · 19 Nonconformity and Corrective Action · 20 Improvement
StandardWhat it managesSteps given weightRequirements specific to the standard to handle at each step (clauses)
ISO 14001EnvironmentManages environmental aspects and compliance obligations to improve environmental performance and prevent pollution.1 Context of the Organization
4 Legal Requirements
5 Risk Assessment
12 Supplier and Contractor Management
13 Operational Control
14 Emergency Preparedness and Response
16 Compliance Evaluation
4.1 Environmental conditions (pollution level, availability of natural resources, climate change, biodiversity, ecosystem health) · 6.1.2 Environmental aspects (normal, abnormal and potential emergency situations, life cycle perspective, significant environmental aspects) · 6.1.3 Compliance obligations · 6.1.4 Risks and opportunities · 6.3 Planning of changes · 8.1 Operational planning and control (life cycle perspective, control of outsourced processes) · 8.2 Emergency preparedness and response (periodic testing where practicable) · 9.1.1 Monitoring (calibrated and verified equipment) · 9.1.2 Compliance evaluation
ISO 50001EnergyContinually improves energy performance, including energy efficiency, use and consumption.5 Risk Assessment
6 Objectives
8 Monitoring and Measuring Equipment
12 Supplier and Contractor Management
13 Operational Control
15 Analysis and Evaluation
6.3 Energy review (significant energy uses, SEU) · 6.4 Energy performance indicators (EnPI) · 6.5 Energy baseline (EnB) · 6.6 Planning for collection of energy data · 8.1 Operational control (operating criteria for SEUs) · 8.2 Design · 8.3 Procurement · 9.1 Demonstration of improvement in energy performance
ISO 45001Occupational health and safetyPrevents work-related injury and ill health and creates a safe and healthy workplace.5 Risk Assessment
7 Participation, Consultation and Communication
12 Supplier and Contractor Management
13 Operational Control
14 Emergency Preparedness and Response
16 Compliance Evaluation
19 Nonconformity and Corrective Action
5.4 Consultation and participation of workers · 6.1.2 Hazard identification and assessment of risks · 6.1.3 Legal requirements · 8.1.2 Eliminating hazards and reducing OH&S risks (hierarchy of controls: elimination → substitution → engineering → administrative → personal protective equipment) · 8.1.3 Management of change · 8.1.4 Procurement (contractors and outsourcing) · 8.2 Emergency preparedness and response · 9.1.2 Compliance evaluation · 10.2 Incidents, nonconformities and corrective action (investigation with worker participation)
ISO 37001Anti-briberyEstablishes a system to prevent, detect and respond to bribery.5 Risk Assessment
7 Participation, Consultation and Communication
9 Competence
12 Supplier and Contractor Management
13 Operational Control
19 Nonconformity and Corrective Action
Bribery risk assessment · Anti-bribery compliance function (independence and authority) · Employment procedures and due diligence on personnel · Anti-bribery training and awareness · Due diligence on business associates · Financial and non-financial controls · Management of gifts, hospitality and donations · Raising concerns (reporting) and prohibition of retaliation · Investigation and handling. Clause numbers differ by edition (2016 · 2025), so they are checked against the original text.
ISO 37301ComplianceMeets compliance obligations and builds a compliance culture to prevent violations.4 Legal Requirements
5 Risk Assessment
7 Participation, Consultation and Communication
9 Competence
16 Compliance Evaluation
19 Nonconformity and Corrective Action
4.5 Compliance obligations · 4.6 Compliance risk assessment · 5.1.2 Compliance culture · 5.3.2 Compliance function · 7.3 Awareness · 8.3 Raising concerns · 8.4 Investigation processes · 9.1 Monitoring compliance performance
ISO 22301Business continuityEven if business is disrupted, the organization continues and recovers its key products and services at a defined level.5 Risk Assessment
12 Supplier and Contractor Management
13 Operational Control
14 Emergency Preparedness and Response
15 Analysis and Evaluation
8.2 Business impact analysis (BIA) and risk assessment · 8.3 Business continuity strategies and solutions · 8.4 Business continuity plans and procedures (response structure, warning, communication, recovery) · 8.5 Exercise program · 8.6 Evaluation of business continuity documentation and capabilities (including partners and suppliers)

This track has no Contract Management, Design and Development or Control of Nonconforming Outputs step. Customer and interested-party requirements are handled in 1 Context of the Organization and 4 Legal Requirements; the life cycle perspective of ISO 14001 and 45001, elimination of hazards at the design stage (8.1) and ISO 50001 design (8.2) are handled in 13 Operational Control; and deviations from operating criteria, accidents and incidents are handled in 19 Nonconformity and Corrective Action.

When several standards are selected together, common requirements are written once, and lines that apply to only one standard are prefixed with the standard name, as in [ISO 45001]. If a social justice standard (ISO 37001, 37301 or 22301) is selected, the Clause 8 controls and procedures of that standard are used as the operating criteria in 13 Operational Control, and if ISO 37001 or 37301 is selected, a channel for raising concerns (reporting) must be included in 7 Participation, Consultation and Communication.

Points often missed

  • For environmental aspects (5), consider not only normal operation but also abnormal and emergency situations and the life cycle (from raw material purchase to disposal).
  • Workers take part in occupational health and safety risk assessment (5), and countermeasures are set in the order of the hierarchy of controls (starting with elimination).
  • Consultation (7) means hearing workers' opinions before a decision; participation means taking part in the decision together. Keep records of both.
  • Do not stop at having an emergency response (14) procedure: conduct drills and revise the procedure based on the drill results.
  • Compliance evaluation (16) keeps evidence and results for every item in the legal requirements list (4).

Clause numbers may differ depending on the edition of the standard. Check them against the text of the standard. Step numbers are the numbers within this track.

Division of roles: eiso plans, your computer holds basic data, and eiso performs the overall analysis

eiso: PlanYour computer: actual work and basic dataeiso: processing, analysis and synthesis of information
eiso prepares the plan and criteria for each step, proposed changes to forms and documents (procedures and guidelines), and draft tables and checklists.Your company does its actual work with the revised forms and accumulates basic data (records, results, inspections, measurement results) on your own computer (or in-house server). You do not need to do totalling or analysis separately.When you operate, if you specify the folder (or file) for that step, eiso processes (organizes and totals), analyzes (against objectives and criteria, trends, causes) and synthesizes (judgment, action, next plan) the basic data. Files are read only inside the browser, are not sent to the server and are not stored.

Yearly operation flow: plan and forms in eiso → work and basic data on your computer → specify the folder when you operate → eiso processes, analyzes and synthesizes, and revises the plan and forms. The Output begins with "Processing, analysis and synthesis of basic data" and ends with "Basic data to accumulate on your computer" (data, form, folder, person in charge, cycle).

Recommended folder structure: what your computer does in each step and the basic data to designate to eiso Expand

Management System\00_Documents: manual, procedures and guidelines (current versions). Under each step folder, keep a Forms folder (current forms) and a Records folder (basic data).

StepRecommended folderWhat is done on your computer (basic data)Materials to designate during operation (analyzed by eiso)
1Management System\Context of the OrganizationCompile business plans and management results; gather opinions from customers, partners and employeesBusiness plan, previous year's management analysis and KPI results, customer and partner opinions, organization chart
2Management System\Legal RequirementsCarry out permits, statutory notifications and statutory inspections; check for changes in lawsList of permits and notifications, statutory inspection and measurement records, current list of legal requirements
3Management System\Risk AssessmentSite inspections and risk assessment meetings; carry out the actions decidedCurrent risk assessment tables (environmental aspects table, occupational risk assessment table, PFMEA, control plan), process flow chart, material balance (raw materials, emissions), permit and measurement records, accident and near-miss records, action results
4Management System\ObjectivesCompile objective results and monthly reports; carry out action plansObjectives and KPI register, monthly results, action plan progress table
5Management System\Monitoring and Measuring EquipmentRequest calibration and receive certificates; carry out verification; display calibration statusInstrument register, calibration certificates, verification records
6Management System\CompetenceConduct education, competence evaluation and recognitionEducation and training results, competence recognition records, competence evaluation table (excluding personal information)
7Management System\Control of Documented InformationCreate, revise and distribute documents; retain and dispose of recordsDocument list (master list), revision history, distribution records, records retention list
8Management System\Control of Documented Information of External OriginObtain standards, laws and customer documents; confirm and distribute the latest versionsExternal document list, receipt and distribution records
9Management System\Contract ManagementReview quotations, orders and contracts; handle customer change requestsContract review forms, contract and order register, customer change request records
10Management System\Design and DevelopmentCarry out design reviews, verification and validation; handle design changesDesign plan, review, verification and validation records, design change records
11Management System\Supplier ManagementSupplier evaluation and re-evaluation; incoming inspectionApproved supplier list, supplier evaluation forms, incoming inspection records
12Management System\Process ControlOperate according to the control plan and work standards; process and daily inspections; handle changesControl plan and QC process chart, work standards, process and daily inspection records, change records
13Management System\Control of Nonconforming OutputsIdentify, segregate and dispose of nonconforming products (rework, concession, scrap)Nonconformity register, disposition records
14Management System\Emergency Preparedness and ResponseConduct emergency drills; inspect emergency equipmentEmergency response plan, drill result report, emergency equipment inspection checklist
15Management System\Analysis and EvaluationMeasure indicators and compile data; customer satisfaction surveysKPI results, customer satisfaction survey results, process and supplier performance data
16Management System\Compliance EvaluationConfirm compliance with each law and gather evidenceLegal requirements list, measurement and inspection results, permit status, previous compliance evaluation results
17Management System\Internal AuditConduct audits (interviews, on-site verification) and record resultsAudit materials, customer company forms, statement of applicability, previous audit results, audit records (in the Internal Audit box below)
18Management System\Management ReviewHold management review meetings; carry out decisionsSummary of results of each step, minutes of previous management review, performance data
19Management System\Nonconformity and Corrective ActionInvestigate causes, carry out actions and verify effectivenessNonconformity and corrective action request forms, investigation records, evidence of action results
20Management System\Participation, Consultation and CommunicationHold consultative body meetings; carry out communication; receive and handle reports of concernsConsultative body minutes, communication records (notices, training, external replies), register of reported concerns
21Management System\ImprovementCarry out improvement tasks and verify their effect; horizontal deployment of good practicesManagement review minutes and decisions, corrective action results, objectives (KPI) results, improvement suggestions and audit observations
22Management System\PolicyReview, approve and sign the policy; post, announce and train on it; confirm understandingBusiness plan and management philosophy, existing policy (2015 edition, etc.), organization chart and process flow, management review decisions, policy posting and training records
23Management System\Roles and Responsibilities (R&R)Review, approve and announce the roles and responsibilities table; update it when the organization is reorganized; training by roleOrganization chart, existing roles and responsibilities table and job descriptions, process map, list of projects and sites, status of statutory appointments

Folder names are recommendations. If you already use a folder, specify it as it is. The Company Workspace is where plans, documents and analysis results created by eiso are kept only when you want them kept. Original files (checklists, certificates, name lists, etc.) stay on your computer. Records, measured values and actions that you enter directly in the operating data register are stored encrypted per company in the Company Workspace (eiso server).

Operation steps Expand

Operation steps

The twenty steps in each track are linked to one another: the result of an earlier step becomes the input of the next (for example, issues and requirements from Context of the Organization → compliance obligations in Legal Requirements → Risk Assessment). Choose and click the step you want to proceed with. For a standard with a pass, all 20 steps of that track are available, and you do not pay separately for each step.
You may use a single step on its own; if this is your first time, go in order starting from 1 Context of the Organization. If you use two or more steps, the steps share results. Results kept in this browser (or saved in the Company Workspace) are taken over by other steps. In the Internal Audit step you can also do a virtual audit, a Q&A with an AI auditor.

Economic Prosperity: 20 Steps
Social Value: 20 Steps
Tasks and outputs by step Expand
StepHS clausesWhat you doOutput (example)
Context of the Organization (Operation)
Economic Prosperity 1 · Social Value 1
4.1~4.3Determine the internal and external issues of the organization (including whether climate change is a relevant issue), interested parties and their requirements, and the scope of the management system.Internal and external issues table (PESTEL, SWOT)
Interested parties and requirements table (marking what the management system will address)
Scope statement
Legal Requirements Identification
Economic Prosperity 4 · Social Value 4
Compliance obligations (e.g. ISO 14001, 45001 6.1.3)Identify and register the laws and regulations and other requirements the company must comply with (compliance obligations), and set the compliance evaluation plan (method, cycle, evaluator). The actual evaluation is done in the Compliance Evaluation step (Social Value track). Only the names of laws are given, so check provisions and penalties against the original text of the law.Compliance obligations register: laws and requirements / related activities / person in charge / review cycle
Compliance evaluation table
Where to check (National Law Information Center, etc.) indicated
Risk Assessment
Economic Prosperity 5 · Social Value 5
6.1Based on the issues and requirements identified in 1 Context of the Organization, determine the risks and opportunities to address, evaluate them with the assessment table suited to the selected standard, and set actions.Assessment tables by standard: ISO 9001 risks and opportunities, ISO 14001 environmental aspects and impacts, ISO 45001 risk assessment, ISO 37001 bribery risk, ESG double materiality
Action plan (action, responsibility, deadline, method of checking effectiveness)
Objective Setting
Economic Prosperity 6 · Social Value 6
5.2·6.2Establish objectives consistent with the policy at relevant functions and levels (departments, ranks), and for each objective plan what will be done, the resources, the responsible person, the completion time and the method of evaluating results.Draft policy (including commitments by standard)
Objectives and key performance indicators (KPI) table: formula, measurement cycle, responsible department, deadline
Action plan for achieving objectives
Monitoring and Measuring Equipment Control
Economic Prosperity 7 · Social Value 8
7.1 · ISO 9001 7.1.5Register the instruments used for monitoring and measurement and manage them by setting calibration and verification cycles. If an instrument is found out of calibration, evaluate whether results measured with it are valid.Measuring instrument register: control no. / equipment / measurement range and resolution / process of use / calibration cycle and body / next calibration date
Calibration and verification plan and acceptance criteria
Action record when an out-of-calibration finding occurs (evaluation of the validity of earlier measurement results)
Competence Recognition
Economic Prosperity 8 · Social Value 9
7.2·7.3Determine the competence (education, training, experience, qualifications) needed for each job, evaluate whether each person meets it, and recognize their competence. Where it is lacking, close the gap through education and training and check its effectiveness.Competence criteria table by job: job / education / training / experience / qualifications and licences / method of recognition
Competence recognition status table: met or lacking / action / validity period
Education and training plan and effectiveness evaluation
Documented Information Control
Economic Prosperity 9 · Social Value 10
7.5Establish the documentation system and numbering, and control the creation, review, approval, distribution, revision and disposal of documents. For records, set storage, protection and retention periods.List of documents: document number / document title / revision / effective date / owner / distribution
Records retention schedule: record / related clause / retention period / storage location and medium / disposal method
Flow for preparing, revising and distributing documents, and access rights and backup for electronic documents
Documented Information of External Origin
Economic Prosperity 10 · Social Value 11
7.5.3Identify and register documents received from outside, such as standards, laws, customer drawings and specifications, and supplier materials. Check regularly that they are the latest version, distribute them where needed, and withdraw superseded editions.List of external documents: document title / issuer / edition or revision date / date received / managing department / method and frequency of latest-version checks / distribution
Procedure for checking the latest version (standards, laws, customer portals)
Records of receipt, review, distribution and withdrawal
Contract Management
Economic Prosperity 11
8.1 · ISO 9001 8.2Before a quotation, order or contract, determine the customer requirements (statutory requirements, delivery date, quality, special requirements) and review whether they can be met. Contract changes and communication with customers are also controlled.Contract review checklist: review item / what is checked / result
Contract register: contract number / customer / product or service / quantity and delivery date / special requirements / review date / change history
Contract change control flow and records of customer communication
Design and Development Control
Economic Prosperity 12
8.1 · ISO 9001 8.3Plan design and development in stages and determine the inputs (requirements). After review, verification and validation, approve the outputs (design results) and control design changes. If design and development are not carried out, state the justification for excluding it from the scope (the reason it may be excluded).Design and development plan: stage / activity / deliverable / review, verification and validation / responsibility / schedule
List of design inputs and outputs, and a template for review meeting minutes
Records of design change control
Supplier Management
Economic Prosperity 13 · Social Value 12 (supplier and subcontractor management)
8.1 · ISO 9001 8.4Evaluate and select external providers (suppliers and subcontractors), monitor their performance and re-evaluate them. Also determine how the products and services received will be verified and which requirements are to be communicated to suppliers.Supplier evaluation and selection criteria: evaluation item / points / pass criterion
Approved supplier list: supplier / supplied item / grade / evaluation date / re-evaluation cycle
Supplier performance evaluation form, and incoming inspection and verification methods
Process Control
Economic Prosperity 14 · Social Value 13 (operational control)
8.1·6.3 · ISO 9001 8.5·8.6Organize the process flow, and turn the actions determined in risk assessment and legal requirements identification (compliance obligations) into operational control criteria for each process and task (control item, criterion, method, frequency, person in charge, record). This also covers work standards, validation of special processes (processes whose results cannot be fully verified by inspection after production), identification and traceability, and release approval. Planned changes and unintended changes are also controlled (including the former "control plan").Process flow chart and operational control criteria (QC process chart, control plan): process or task / control item / criterion / method and frequency / person in charge / record / action on abnormality
List of work standards, validation plan for special processes, and criteria for identification, traceability and release approval
Change control table: review of the consequences of planned and unintended changes
Nonconforming Product Control
Economic Prosperity 15
ISO 9001 8.7Applies only to the Economic Prosperity track (based on ISO 9001). Under the standards of this track (ISO 9001, IATF 16949, ISO 13485, ISO 19443, ISO 22000 and ISO 21001), products and services that do not conform to requirements (nonconforming products) are identified and segregated so that they are not used or delivered unintentionally. Handling such as rework, concession and scrapping, and approval and re-verification, are kept as records. Corrective action to eliminate the cause, and nonconformities under other standards such as environment and occupational health and safety, are dealt with in the Nonconformity and Corrective Action step.Criteria for handling nonconforming products: type / authority to decide / handling (rework, repair, concession, scrapping, return) / approval / customer notification
Nonconforming product register: date of occurrence / process or item / description / quantity / handling / re-verification / whether corrective action is needed
Methods of identification and segregation marking
Emergency Preparedness and Response
Social Value 14
ISO 14001·45001 8.2Identify emergency situations such as fire, leaks, explosions, power failure, natural disasters and information leakage, and determine response procedures, communication channels and equipment. Conduct drills regularly and revise the procedures based on the results.Emergency situation identification table: emergency situation / location or process / potential impact / likelihood / response level
Emergency response procedure: initial response / communication channels / equipment and resources / recovery / notification of external bodies
Drill plan and evaluation of results
Analysis and Evaluation
Economic Prosperity 16 · Social Value 15
9.1Determine what to monitor and measure, when and how, and analyze the data collected (achievement of objectives, customer satisfaction, processes, suppliers, nonconformities, etc.) to evaluate the performance and effectiveness of the management system.Monitoring and measurement table: subject / indicator and formula / method / frequency / person in charge / criterion
Data analysis results: trends, comparison with objectives, causes
Evaluation conclusions and improvement opportunities, and inputs to management review
Compliance Evaluation
Social Value 16
ISO 14001·45001 9.1.2Regularly evaluate, using evidence (materials showing that requirements are being met), whether the legal requirements registered in legal requirements identification and other requirements are actually being met. Take action on those not met and record the compliance status.Compliance evaluation table: legal or other requirement / summary of requirement / applicable subject / evaluation method / evidence / result (compliant, partially compliant, noncompliant, to be confirmed) / action
Compliance evaluation plan: frequency and evaluators
Records of actions on noncompliance, and inputs to management review
Internal Audit
Economic Prosperity 17 · Social Value 17
9.2Establish an audit program and audit plan for conducting internal audits at planned intervals, audit using checklists and report the results.Annual internal audit program and audit plan (scope, criteria, auditors, schedule)
Checklists by clause and process
Audit report and nonconformity reports
Management Review
Economic Prosperity 18 · Social Value 18
9.3Organize the input materials so that top management reviews the suitability, adequacy and effectiveness of the management system at planned intervals, and record the decisions.Organization of management review inputs: previous actions, changes in issues and interested parties, performance (objectives, nonconformities, monitoring, audit results), opportunities for improvement
Management review report: decisions, needed changes, resources
List of follow-up actions
Nonconformity and Corrective Action
Economic Prosperity 19 · Social Value 19
10.2Deal with nonconformities, find and eliminate their causes to prevent recurrence, and verify the effectiveness of the actions.Nonconformity report (what happened, impact, immediate action)
Cause analysis (5 Whys, cause-and-effect diagram)
Corrective action plan and records of effectiveness verification
Participation, Consultation and Communication
Social Value 7
5.4·7.4Determine the subjects and methods of participation and consultation by workers and interested parties (occupational safety and health committee, labor-management council, etc.), prepare an internal and external communication plan covering what, when, to whom, how and by whom, and set up channels for raising concerns and reporting, with a ban on retaliation.Participation and consultation table: matters for consultation (ISO 45001 5.4 d) / matters for participation (5.4 e) / forum and method / frequency / records
Internal and external communication plan: what / when / to whom / how / by whom (HS 7.4)
Channels for raising concerns and reporting, and handling procedure (ISO 37001 8.9 · ISO 37301 8.3)
Improvement
Economic Prosperity 20 · Social Value 20
10.1Find opportunities for improvement from management review decisions, corrective action results, objective performance and audit observations, judge them in terms of suitability, adequacy and effectiveness, set improvement tasks (person in charge, deadline, resources, performance indicator) and carry them out, verify the effect and standardize, and feed the results back into the context of the organization and objectives of the next cycle. Elimination of the causes of nonconformities is dealt with in the Nonconformity and Corrective Action step.Improvement judgment table: viewpoint (suitability, adequacy, effectiveness, strategic alignment) / judgment / basis
Objective achievement and list of improvement opportunities: source / improvement opportunity / expected effect / priority
Improvement task register: task / person in charge / deadline / resources / performance indicator (current → target) / effect verification / status
Policy Establishment
Economic Prosperity 2 · Social Value 2
5.1·5.2Compare the context of the organization, the business direction, the vision of top management and the policy requirements of the selected standards (editions) to establish a management policy for each standard and, if there are two or more standards, an integrated management policy. If an existing policy is in place, analyze the gap against the 2015 edition and propose a revision. Communicate the policy in three stages: declaration, training and monitoring. The Objective Setting step takes over the policy and uses it as the framework for objectives.Situation analysis report: characteristics of the industry and processes / top 3 key risks / opportunities / relevance to climate change / key requirements of the standard
Management policy (per standard and integrated): title / full text of the policy / signature field for top management / date of establishment or revision and applicable standard edition, and a policy comparison table
Policy gap analysis and revision proposal (where an existing policy is in place), communication plan for dissemination: declaration and publication / training and internalization / monitoring and feedback
Roles and Responsibilities
Economic Prosperity 3 · Social Value 3
5.3Compare the organization chart, existing roles and responsibilities tables, job descriptions, and process, project and site materials with the requirements of Clause 5 (especially 5.3) of the selected standards (editions), and prepare roles, responsibilities and authorities by department, job, process, project and site, together with a RACI matrix. Map the standard clauses to departments, identify missing responsibilities, overlaps and statutory appointments, and propose improvement tasks. Objectives, risks, competence and internal audit take over these roles and responsibilities.Roles and responsibilities table (by unit): unit / role (position) / main tasks / responsibility / authority / reporting line / related standard and clause
RACI matrix and mapping of standard clauses to departments: task or process / top management / management system manager / R, A, C, I by department
5.3 gap analysis and preparation for statutory appointments: clause / requirement / current status / gap / improvement task / priority
Usage example: the inputs and output of a fictional food packaging company handling a customer complaint in "19 Nonconformity and Corrective Action": Operation Step Example (Nonconformity and Corrective Action)
AI management system (ISO/IEC 42001) and information security (ISO/IEC 27001) are operated in the 16 steps of ICT Management System Operation: the target standards of Management System Operation are 12 standards in three groups, Economic Prosperity, Environmental Protection and Social Justice, and ISO/IEC 42001 and ISO/IEC 27001 are not included. ISO/IEC 42001 (and ISO/IEC 27001 if operated together) is operated in the menu ICT Management System Operation Guide, covering context analysis and objectives, AI selection, risk assessment and impact assessment, controls and the Statement of Applicability, verification and approval for use, operational control, documented information control, monitoring, change and revision, internal audit, legal requirements, management review, nonconformity and corrective action, and improvement.
How to use: under "Operate" below, select the standard, industry and step to operate, then specify the folder (or file) for that step on your computer, or enter the situation and materials, and click "Write with AI". The result is produced after the document completeness check (80 points) and can be copied or downloaded as Word. Results of earlier steps carry over to the next steps automatically through result sharing between steps (stored in this browser and in the Company Workspace). If needed, you can also paste content into the "Situation and materials summary" field (content you enter is not stored on the website and is not used for AI training).
Pricing: Management System Operation is a service whose steps are connected as one, so it is not sold by step but used with a pass per standard: TBA for one standard and TBA for each additional standard. For a standard with a pass, you can use all 20 steps of that track, the virtual audit and the nonconformity consultation. No payment is made in advance. When you click "Write with AI", the cost is shown to you, and payment is made if you agree (eiso Pricing).
  • Output produced by AI is a draft for reference, to be used after your company reviews and approves it. It does not guarantee certification results.
  • On eiso, AGENT does not artificially prepare or review the documents of a specific company (for implementation consulting and training, separate from eiso, see Management System Establishment and Training Inquiries).

Selecting the standard and operation steps

When you select the standard to operate, a draft of the work for the selected steps is written to fit that standard's requirements. The requirements consist of the clauses and subclauses of the common chapter structure used by ISO standards (the harmonized structure, HS) and the requirements specific to each standard (for example, ISO 14001: environmental aspects and compliance evaluation; ISO 45001: risk assessment and worker participation).
If you select several standards, common requirements are written once, and standard-specific requirements are written separately with the standard name attached. Pass per standard: it is not sold by step and is not paid in advance.
If you click "Write with AI" for a standard without a pass, the cost is shown first, and if you agree, payment is made on the spot and writing continues.

Run now ↓

Until AI writing is connected, please leave a message via "Contact staff".After entering your input, click "Write with AI". If you agree to the cost notice, the payment screen opens, and after payment you return to this page and continue with your input as it was.
The output appears after the document completeness check (80 points).
On-screen payment (card, simple payment) is being prepared. Before then, or if you prefer a bank transfer, click "Contact staff". A staff member will explain the amount and the payment method, and will open access after confirming the deposit (eiso Pricing).

Operation track *
Economic Prosperity (based on ISO 9001) or Social Value (environmental protection and social justice): only the standards and 20 steps of the selected track are shown (if you turn on "Integrated management system" in the common steps, the standards of both tracks are selected together). If you select ICT (ISO/IEC 42001 and 27001), you are taken to ICT Management System Operation. The industry is passed on, and step results are carried over from one to the next in this browser.
Standard to operate *
Economic prosperity
Environmental protection
Social Justice

* Only standards typically associated with management system certification have been selected. We will keep improving the platform to help you establish and operate the selected standards.

Industry *

For 1 Context of the Organization, please enter your industry. The opportunities, threats and interested parties of the industry are researched on the web.

The selected standards and industry apply to every operation step. Each step reflects the processes, equipment, risks, legal requirements and interested-party characteristics of the industry.

Operation step *
1 Context of the Organization: first analyze interested parties (4.2), then analyze the context of the organization (4.1) with the selected methods
When you enter your industry, the AI researches on the web the external trends (opportunities and threats) of that industry and the needs and expectations of interested parties, and analyzes them together with the content and materials you provide (sources and reference dates are shown). From this it prepares a proposed decision on the requirements your company will address (adopt) in its management system, and links them to risks, objectives and legal requirements.
Legal requirements are adopted; other requirements are each marked as proposed for adoption, needs review or not addressed, with reasons (decisions and approval rest with your company). Internal strengths and weaknesses are drawn only from your materials and input. Where there is no basis, the AI asks under "Items to be confirmed".
Analysis method *

First choose the analysis method (more than one is possible): only the sections for the methods you choose are written.

Interested party analysis (4.2) comes before the analysis of the context of the organization, so it is selected by default together with SWOT. If you select nothing, interested party analysis + SWOT is used.

Upload materials

When you upload a folder or several files, each file is placed in a field according to its file name. Business plan → current-year business plan; management review, performance, analysis, KPI → previous-year management analysis materials; strengths, weaknesses, SWOT, audit, survey → strengths and weaknesses analysis materials; everything else → summary of situation and materials. After placing, you can edit or delete them in the field.

Names to mask

DOCX, XLSX, PPTX, HWPX, PDF and TXT. Files are read only within your browser and only the text is used (not stored, not used for AI training).

Business plan for the current year
Management analysis materials for the previous year
Strengths and weaknesses analysis materials
Basic information
Company website
17 Internal Audit: from your materials, an audit plan → checklists per audit unit → an internal audit report after the audit
When you specify a folder or upload files (manuals, procedures, organization chart, roles and responsibilities, risk assessment, objectives, statement of applicability, previous audit results), the AI matches the requirements of the standard against your processes and documents, and prepares an audit plan and checklists to support the internal auditors.
After the audit, enter the audit records and write the internal audit report on the same screen (findings not in the records are not written). For Annex A controls, the applicability declarations in your statement of applicability (SoA) take priority.
Upload materials

Each file is placed in a field according to its file name. Forms and templates (audit plan, checklist, audit report) → customer forms; statement of applicability, SoA → statement of applicability; previous audits, nonconformities, corrective actions, NCR → previous audit results; audit records, checklist results (when “Internal audit report” is selected) → audit records; everything else (manuals, procedures, organization chart, roles and responsibilities, etc.) → audit materials.

To be prepared
Audit type
Audit unit

What to divide the checklist by: for departments and divisions, clauses are assigned using the organization chart and roles and responsibilities; for processes, using the process map; for projects, using the life cycle.

Audit subjects and number of items
Audit schedule

For the “Internal audit plan”, the schedule and auditor information are required. Auditors are assigned so that they do not audit their own work or department.

Auditor information
Audit materials
Customer forms (audit plan, checklist, audit report)
Statement of Applicability (SoA)
Previous audit results
Audit records (for the report)
Specify the basic data on your computer: specify the folder or files for this step
When you specify the basic data accumulated on your computer for this step (records, results, current forms, documents), eiso organizes, aggregates and analyzes it, and synthesizes the result. Files are read only inside your browser, and only the text is placed in the fields below. Nothing is sent to a server or stored.
Designate materials
Materials on your computer
Department or process
Summary of situation and materials *

For 1 Context of the Organization, this may be left blank if basic information or the materials below are provided.

Requests
Company Workspace Company Workspace
When you select a Company Workspace, the AI carries over the results of previous steps you have saved (for example, issues from context of the organization → risk assessment; risks → process control, audit checklists and management review input). The Company Workspace is being prepared. When it opens, we will announce it in the Announcements.

* AI-generated output is a reference draft and does not guarantee certification.: AGENT eiso.co.kr