Your computer and eiso: how data is created and kept, and how the functions connect (diagram) Expand
① Overview: what your computer and eiso each do
Your computer (or in-house server)
  • Create and keep basic data: records, results, inspections and measurement results from actual work
  • Current documents and forms: manuals, procedures, guidelines and forms
  • Keep outputs: Word and Excel files of eiso results (step folder\Output)
  • The original files are always held and managed by your company
Designate folders and filesThe text is read inside the browser and used only for AI writing. Files are not sent to the server, and the text read is not stored on the server.
Results on screenYou can use them directly as copy, Word, Excel, print or PDF.
Save to a folder on my computerAs Word and Excel files in the Output folder under the step folder in the folder you chose (Chrome and Edge).
Print and PDFUse the print window to print or choose "Save as PDF".
eiso (web and AI)
  • AI writing and analysis: plans, forms, evaluations and analysis results are created and shown on screen
  • Consent to save: your company chooses whether to save and where to save
  • Past work: find results saved in this browser (10 per step) by date or evaluation subject and view them again
  • Company Workspace (optional): stored on the server, encrypted per company, with sharing, review and approval among staff members
② How to create folders on your computer (recommended)

You only need to do this once. The folders your company creates hold the original documents and records, and the Output folders are created automatically when eiso saves.

1Create one storage folder

In File Explorer (⊞ Win + E), open "Documents", the D: drive or an in-house shared folder, create a new folder (Ctrl + Shift + N) and name it eiso Storage Folder.

2Create your company's data folders

Inside it, create a Management System folder, and inside that a 00_Documents folder and a folder for each step you operate (e.g. Context of the Organization, Risk Assessment); in each step folder, create Forms and Records.

3Choose it once in eiso

The first time you select "Save to a folder on my computer" in the operation results, choose the eiso Storage Folder, and allow the browser's request to view and save to the folder. From then on, it saves without asking.

How it looks when finished
  • Storage folder you choose once
  • Folders your company creates (original documents and records)
  • Folders eiso creates automatically when saving (Output)
  • eiso Storage FolderAnywhere: "Documents", the D: drive or an in-house shared folder
    • Management SystemYour originals and records (same names as the "Recommended folder structure" in the operation guide)
      • 00_DocumentsManual, procedures and guidelines (current versions)
      • Context of the OrganizationSame layout for every step
        • FormsCurrent forms (keep the forms and change proposals created by eiso here)
        • RecordsBasic data (records, results, inspections, measurements). Designate this folder when you operate
      • risk assessment
        • Forms
        • Records
      • … for each step you operate
    • Management System Operationeiso results
      • risk assessment
        • OutputExample: RiskAssessment_Line A press regular assessment_2026-10-22_143000.xlsx
      • … for each step you save
    • Management system establishment · Operational data · Training materialsResults of other functions are also stored by function
Creating a new folder in Windows
  1. ① On the left, click where to put it (Documents, D: drive or a shared folder).
  2. ② At the top, click "New" › "Folder".
  3. ③ Type a name and press Enter.
What you doKeyboard
Open File Explorer⊞ Win + E
New folderCtrl + Shift + N
RenameF2
Copy and paste a step folderCtrl + C → Ctrl + V
Mac (Finder) new folder⌘ + Shift + N

Quick way: create one step folder (including forms and records), copy and paste it, and change only the names. If several people share it, place it on an in-house shared folder (NAS). If you already use a folder, do not create a new one; choose that folder.

③ What is kept where
MaterialWhere it is createdWhere it is keptRelationship with eiso
Basic data (records, results, inspections, measurements)Your company's workYour computer: step\RecordsWhen you operate, designate the folder and eiso reads, processes and analyzes it (materials designated as files are not stored)
Operational data (records, measured values, evaluations and actions entered in or imported into the register)Your company (register screen)Company Workspace on the eiso server (names and content are encrypted with a per-company key; numbers, dates, measured values and judgements are kept as they are for analysis)Status and indicators are calculated and used in the register, the operation calendar and the operational data summary of AI writing. Original files stay in your own folder.
Current documents and formsManagement System Establishment (eiso) → approved by your companyYour computer: 00_Documents · step\FormsIn the Documented Information Management step, the list and revision history are organized
eiso output (plans, evaluations, analyses, reports)eiso(AI)Screen → on consent to save: step\Output (Word and Excel) · saved copy in this browser · Company WorkspaceWhat is saved in this browser or the Company Workspace is carried over by the next step, and the copy saved in this browser can be viewed again in "Past work"
Content being enteredYour company (input fields)This browser (automatic, not stored on the server)Continue writing with "Load previous input"
④ The order for operating one step
  1. Accumulate the basic data of your daily work in each step folder's Records folder.
  2. In Operate, select a step and designate that folder (or files). In the Risk Assessment step, entering the evaluation subject name makes it easier to find later.
  3. Click "Write with AI" and the result appears on screen. Review the content.
  4. Consent to save: choose among Save in this browser, Save to a folder on my computer and Save to Company Workspace (you do not have to save).
  5. If needed, distribute by print, PDF or Word, and next time find it again in "Past work" by date or evaluation subject.
⑤ Download the follow-along material (PPT)

A 20-page guide to print, keep beside your computer and follow page by page. The order is creating folders (steps 1 to 8) → connecting with eiso (9 to 17) → checklist, with a confirmation box on each page.
⬇ Download the step-by-step PPT (20 pages, Korean)

On a shared PC, click "Clear all" in "Past work" when you finish. Saving to a chosen folder works in Chrome and Edge; other browsers save to the download folder. The folder names are recommendations; if you already use a folder, choose it as it is.

Management System Operation guide Operation tracks · Your computer and eiso · View operation guide in detail Expand
Management System Operation: operate ISO management systems step by step with AI

Following the chapter structure common to ISO standards (the Harmonized Structure, HS), AI drafts each step of the annual operation.
The steps fall into three groups: planning (context of the organization → legal requirements → risk assessment → objectives), support and operation (12 steps from measuring equipment management to compliance evaluation, including process control), and evaluation and improvement (internal audit → management review → nonconformity and corrective action).
The selected standards and industry apply to every step, and the result of a previous step becomes the input of the next.

Try internal audit first: single internal audit pass, TBA

So that more companies can experience eiso Management System Operation first-hand, members can use internal audit alone as a single pass without a Management System Operation pass. Select one standard and, for 30 days from the day you first use 17 Internal audit, use the internal audit plan, checklists and report (written with AI), the virtual audit and the internal audit register (AI writing and the virtual audit combined, up to 12 times).

  • Even after the period ends, the records in the internal audit register are not deleted. They remain in the Company Workspace, so on your next visit you can review past audits, findings and corrective actions and continue auditing. Output written with AI and saved to the workspace remains until the workspace retention period (1 year by default; members who purchased only the single pass choose a 5-year retention period for the new workspace first).
  • Other steps (context of the organization, risk assessment, management review, etc.) and the handling of the corrective action register are used with a Management System Operation pass. If you pay for your first operation pass within 30 days of purchasing the single pass, TBA is deducted.

To start: in an operation track (Economic Prosperity Operation or Social Value Operation), select the step "17 Internal audit" and click "Write with AI", and the single pass amount is shown. The amounts are in eiso Pricing.

First choose an operation track. Economic Prosperity · Social Value · ICT

The operating method differs according to the characteristics of the standard. Documents (manual and procedures) can be integrated under the Harmonized Structure (HS) in management system establishment, but operation (Clause 8) differs between Economic Prosperity (based on ISO 9001) and Social Value (environmental protection + social justice), so the Clause 8 operation steps are run by track. A company that uses standards from both tracks (e.g. ISO 9001 + ISO 45001) turns on the "Integrated management system" box in Operate and uses the Harmonized Structure common steps (context of the organization, policy establishment, work allocation, risk assessment, objective setting, documented information management, analysis and evaluation, internal audit, management review, nonconformity and corrective action, improvement) at once, and the results are inherited by both tracks. The usage fee is counted across the three tracks: TBA for the first standard, and TBA for each additional standard in any track (excluding VAT, 1 year from the payment date).

Economic Prosperity operation 20 steps

A management system based on ISO 9001: operated along the flow of product and service realization from customer requirements (contracts) through design, purchasing, processes and nonconforming products (ISO 9001 Clause 8), and evaluated by customer satisfaction, product conformity and process performance.

Standards: ISO 9001 · ISO 22000 · ISO 13485 · ISO 19443 · IATF 16949 · ISO 21001

Steps only in this track: Contract management · Design and development management · Nonconforming product management

1 Context of the Organization · 2 Policy · 3 Roles and Responsibilities (R&R) · 4 Legal Requirements · 5 Risk Assessment · 6 Objectives · 7 Measuring Equipment Control · 8 Competence and Qualification · 9 Documented Information Control · 10 Externally Sourced Documented Information Control · 11 Contract Management · 12 Design and Development Control · 13 Supplier Control · 14 Process Control · 15 Nonconforming Output Control · 16 Analysis and Evaluation · 17 Internal Audit · 18 Management Review · 19 Nonconformity and Corrective Action · 20 Improvement

Economic Prosperity Operation
Social Value Operation 20 steps

A management system for social value that combines environmental protection and social justice. It centers on compliance obligations, environmental aspects, hazards, corruption, compliance and business interruption risks. It is run through worker and interested party participation and consultation, operational control (ISO 14001 and 45001, 8.1), emergency preparedness and response (8.2) and compliance evaluation (9.1.2), and is evaluated by legal compliance, environmental performance, accidents, incidents and interested party trust.

Standards: ISO 14001 · ISO 50001 · ISO 45001 · ISO 37001 · ISO 37301 · ISO 22301

Steps found only on this track: Participation, Consultation and Communication · Emergency Preparedness and Response · Compliance Evaluation

1 Context of the Organization · 2 Policy · 3 Roles and Responsibilities (R&R) · 4 Legal Requirements · 5 Risk Assessment · 6 Objectives · 7 Participation, Consultation and Communication · 8 Measuring Equipment Control · 9 Competence and Qualification · 10 Documented Information Control · 11 Externally Sourced Documented Information Control · 12 Supplier and Contractor Control · 13 Operational Control · 14 Emergency Preparedness and Response · 15 Analysis and Evaluation · 16 Compliance Evaluation · 17 Internal Audit · 18 Management Review · 19 Nonconformity and Corrective Action · 20 Improvement

Social Value Operation
ICT Management System Operation 16 steps

AI and information security management systems: assess the risks of AI systems and information assets, introduce controls, and operate and monitor only what has been approved. A Statement of Applicability (SoA) is kept separately for each standard and linked together in a control mapping table.

Standards: ISO/IEC 42001 · ISO/IEC 27001

Steps found only on this track: AI Selection · AI System Inventory · Impact Assessment · Control Implementation and Statement of Applicability · Verification and Use Approval · Operational Control

1 AI Context Analysis · 2 AI Policy, R&R and Objectives · 3 AI Selection · 4 AI System Inventory · 5 AI Risk Assessment · 6 AI System Impact Assessment · 7 Control Implementation and Statement of Applicability (SoA) · 8 Verification and Use Approval · 9 Operational Control · 10 Documented Information Control · 11 Monitoring, Change and Revision Control · 12 Internal Audit · 13 Legal Requirements Identification and Monitoring · 14 Management Review · 15 Nonconformity and Corrective Action · 16 Improvement

ICT Management System Operation Guide
View the operation guide in detail Related standards · Role allocation · 20 operation steps (two tracks) · What is done and produced at each step · Usage examples · Fees Expand

When operating two or more standards together: choose an operation method Management system standards with the Harmonized Structure (HS)

Choose only when you operate two or more standards. If you operate a single standard, you do not need to choose, and the guide below applies as it is. Because the standards share the same Harmonized Structure (HS), you can operate them together or separately for each standard. The fee is the same either way.

Integrated operation Default
  • The selected standards are run as one flow using this track's 20 steps.
  • Standards from two tracks (for example, ISO 9001 + ISO 45001) are used together as an "integrated management system" in the common steps only, while the Clause 8 operation steps are used separately for each track.
  • Common requirements (Harmonized Structure) are written once, and requirements specific to a standard are written with the [standard name] attached.
  • Registers (issues, risks, objectives, legal requirements, nonconformities) are kept as one, and each line shows the standard it applies to.
  • How to use each standard separately is added at the end of the result.
When to use: the same scope and the same responsible organization operate several standards together and are audited togetherView integrated operation ›
Independent operation by standard
  • A tab for each standard's operation platform appears above Operate, and you operate one standard at a time.
  • Documents, registers, numbers and the results kept in this browser are separate for each standard.
  • Common requirements (Clauses 4 to 7, 9 and 10) are also written under that standard's name and scope.
  • Operation results of other standards are used for reference only.
When to use: the scope, responsible organization, certification timing or certification body differs for each standard, or you are operating one standard firstView independent operation by standard ›

If you do not choose, the integrated operation guide is shown.

Independent operation by standard: each standard is operated separately

In Operate, if you select two or more standards and set the operation method to independent operation by standard, a tab for each standard's operation platform appears, and each platform uses that standard's 20 steps separately. If you select a standard below, that standard's operation guide is shown (the operation steps, what is done and produced at each step, and the relationship map above are the same for all standards on this track).

  • Outputs and storage: Document numbers, registers and forms are separate for each standard. The step results kept in this browser are also kept separately for each standard, so the results of one standard are not carried over to another standard's steps.
  • Common requirements: The common requirements of the Harmonized Structure (HS) (Clauses 4 to 7, 9 and 10) are also written under that standard's name and scope. Content that is the same as for another standard is noted in a single line as "See the operation results of the other standard".
  • Usage fee: the same as integrated operation. TBA for the first standard and TBA for each additional standard (1 year from the payment date, excluding VAT).
  • When switching to integrated operation: If you choose integrated operation above, the selected standards are continued as one flow. Results written for a single standard are stored under that standard, and results written in integration for two or more standards are stored in the track-wide storage, so paste the results you need to continue.
  • Company Workspace: When you save to the workspace, the standard of that result is saved with it, and in independent operation the next step receives only results saved under the same standard.
  • Differences from ICT Management System Operation: How to choose the method, the operation platform tab for each standard and the storage rules are the same as for ICT. However, the standards on this track share the same 20 steps, so the common guide above applies as it is to the operation steps, what is done and produced at each step, and the relationship map, and only what differs by standard (what is managed, the steps given weight, and specific requirements) is shown below. For ICT, ISO/IEC 42001 and ISO/IEC 27001 differ in step names and tasks, so a separate operation step guide is provided for ISO/IEC 27001.
Choose a standard
ISO 9001 (Quality) operation guide
What is managed
Consistently provides products and services that meet customer and legal requirements, and increases customer satisfaction.
Steps given weight
Specific requirements to address
8.2 Determination and review of requirements for products and services · 8.3 Design and development (inputs, reviews, verification, validation, changes) · 8.4 Evaluation, selection and monitoring of external providers · 8.5 Production and service provision (identification, traceability, customer property, preservation, post-delivery activities, change control) · 8.6 Release approval · 8.7 Nonconforming outputs · 7.1.5 Monitoring and measuring resources · 9.1.2 Customer satisfaction

In independent operation, add "ISO 9001" to document numbers, register names and table titles so that only this standard's records are used (for example, "ISO 9001 Risk and Opportunity Register"). Results of other standards operated by the same organization are used for reference only.

Operate on the ISO 9001 operation platform ›

ISO 22000 (Food Safety) operation guide
What is managed
Controls the hazards that can arise in the food chain to provide safe food.
Steps given weight
Specific requirements to address
8.2 Prerequisite programs (PRP) · 8.5 Hazard analysis and the hazard control plan (CCPs and OPRPs in HACCP) · 8.3 Traceability · 8.4 Emergency preparedness and response · 8.7 Control of monitoring and measuring · 8.8 Verification of PRPs and the hazard control plan · 8.9 Control of nonconforming products and processes (including withdrawal and recall) · 7.4.2 External communication

In independent operation, add "ISO 22000" to document numbers, register names and table titles so that only this standard's records are used (for example, "ISO 22000 Risk and Opportunity Register"). Results of other standards operated by the same organization are used for reference only.

Operate on the ISO 22000 operation platform ›

ISO 13485 (Medical Devices) operation guide
What is managed
Designs, produces and supplies safe and effective medical devices that meet regulatory requirements.
Steps given weight
Specific requirements to address
4.2.3 Medical device file · 7.1 Planning of product realization and risk management (ISO 14971) · 7.3 Design and development (design transfer, 7.3.9 design changes) · 7.4 Purchasing · 7.5.6 Process validation · 7.5.7 Validation of sterilization and sterile barrier systems · 7.5.8 to 7.5.9 Identification and traceability · 7.6 Monitoring and measuring equipment · 8.2.2 Complaint handling · 8.2.3 Reporting to regulatory authorities · 8.3 Nonconforming product. This standard does not follow the Harmonized Structure (HS), so the clause numbers differ.

In independent operation, add "ISO 13485" to document numbers, register names and table titles so that only this standard's records are used (for example, "ISO 13485 Risk and Opportunity Register"). Results of other standards operated by the same organization are used for reference only.

Operate on the ISO 13485 operation platform ›

ISO 19443 (Nuclear) operation guide
What is managed
Supplies items and services important to nuclear safety with the same quality throughout the entire supply chain.
Steps given weight
Specific requirements to address
Adds nuclear sector requirements to the ISO 9001 requirements: nuclear safety culture · identification and graded control of items and services important to nuclear safety · prevention and detection of counterfeit, fraudulent and suspect items (CFSI) · flow-down of requirements to each stage of the supply chain · control of special processes and competence. Clause numbers are checked against the original text.

In independent operation, add "ISO 19443" to document numbers, register names and table titles so that only this standard's records are used (for example, "ISO 19443 Risk and Opportunity Register"). Results of other standards operated by the same organization are used for reference only.

Operate on the ISO 19443 operation platform ›

IATF 16949 (Automotive) operation guide
What is managed
Adds automotive customer-specific requirements (CSR) and Core Tools to ISO 9001 to prevent defects and reduce variation and waste in the supply chain.
Steps given weight
Specific requirements to address
4.4.1.2 Product safety · 6.1.2.3 Contingency plans · 7.1.5.1.1 Measurement systems analysis (MSA) · 7.2.3 Internal auditor competency · 8.3.3.3 Special characteristics · 8.3.4.4 Production part approval process (PPAP) · 8.5.1.1 Control plan · 8.5.6.1.1 Temporary change of process controls · 9.1.1.1 Monitoring and measurement of manufacturing processes · 9.1.1.2 Statistical tools (SPC) · 9.2.2.2 to 9.2.2.4 System, manufacturing process and product audits · 10.2.3 Problem solving · 10.2.4 Error proofing. Core Tools: APQP · PPAP · FMEA · SPC · MSA

In independent operation, add "IATF 16949" to document numbers, register names and table titles so that only this standard's records are used (for example, "IATF 16949 Risk and Opportunity Register"). Results of other standards operated by the same organization are used for reference only.

Operate on the IATF 16949 operation platform ›

ISO 21001 (Educational Organizations) operation guide
What is managed
Provides educational products and services that meet the needs of learners and other beneficiaries.
Steps given weight
Specific requirements to address
Focus on learners and other beneficiaries (4.2 · 5.1.2) · 8.2 Requirements for educational products and services (guidance on admission and enrolment conditions) · 8.3 Design and development of curricula · 8.5 Delivery of education and assessment of learning · 8.7 Nonconforming educational outputs · 7.2 Competence of faculty and instructors · 9.1.2 Satisfaction of learners, other beneficiaries and staff · Consideration for learners who need special support

In independent operation, add "ISO 21001" to document numbers, register names and table titles so that only this standard's records are used (for example, "ISO 21001 Risk and Opportunity Register"). Results of other standards operated by the same organization are used for reference only.

Operate on the ISO 21001 operation platform ›

Independent operation by standard: each standard is operated separately

In Operate, if you select two or more standards and set the operation method to independent operation by standard, a tab for each standard's operation platform appears, and each platform uses that standard's 20 steps separately. If you select a standard below, that standard's operation guide is shown (the operation steps, what is done and produced at each step, and the relationship map above are the same for all standards on this track).

  • Outputs and storage: Document numbers, registers and forms are separate for each standard. The step results kept in this browser are also kept separately for each standard, so the results of one standard are not carried over to another standard's steps.
  • Common requirements: The common requirements of the Harmonized Structure (HS) (Clauses 4 to 7, 9 and 10) are also written under that standard's name and scope. Content that is the same as for another standard is noted in a single line as "See the operation results of the other standard".
  • Usage fee: the same as integrated operation. TBA for the first standard and TBA for each additional standard (1 year from the payment date, excluding VAT).
  • When switching to integrated operation: If you choose integrated operation above, the selected standards are continued as one flow. Results written for a single standard are stored under that standard, and results written in integration for two or more standards are stored in the track-wide storage, so paste the results you need to continue.
  • Company Workspace: When you save to the workspace, the standard of that result is saved with it, and in independent operation the next step receives only results saved under the same standard.
  • Differences from ICT Management System Operation: How to choose the method, the operation platform tab for each standard and the storage rules are the same as for ICT. However, the standards on this track share the same 20 steps, so the common guide above applies as it is to the operation steps, what is done and produced at each step, and the relationship map, and only what differs by standard (what is managed, the steps given weight, and specific requirements) is shown below. For ICT, ISO/IEC 42001 and ISO/IEC 27001 differ in step names and tasks, so a separate operation step guide is provided for ISO/IEC 27001.
Choose a standard
ISO 14001 (Environment) operation guide
What is managed
Manages environmental aspects and compliance obligations to improve environmental performance and prevent pollution.
Steps given weight
Specific requirements to address
4.1 Environmental conditions (pollution level, availability of natural resources, climate change, biodiversity, ecosystem health) · 6.1.2 Environmental aspects (normal, abnormal and potential emergency situations, life cycle perspective, significant environmental aspects) · 6.1.3 Compliance obligations · 6.1.4 Risks and opportunities · 6.3 Planning of changes · 8.1 Operational planning and control (life cycle perspective, control of outsourced processes) · 8.2 Emergency preparedness and response (periodic testing where practicable) · 9.1.1 Monitoring (calibrated and verified equipment) · 9.1.2 Compliance evaluation

In independent operation, add "ISO 14001" to document numbers, register names and table titles so that only this standard's records are used (for example, "ISO 14001 Risk and Opportunity Register"). Results of other standards operated by the same organization are used for reference only.

Operate on the ISO 14001 operation platform ›

ISO 50001 (Energy) operation guide
What is managed
Continually improves energy performance, including energy efficiency, use and consumption.
Steps given weight
Specific requirements to address
6.3 Energy review (significant energy uses, SEU) · 6.4 Energy performance indicators (EnPI) · 6.5 Energy baseline (EnB) · 6.6 Planning for collection of energy data · 8.1 Operational control (operating criteria for SEUs) · 8.2 Design · 8.3 Procurement · 9.1 Demonstration of improvement in energy performance

In independent operation, add "ISO 50001" to document numbers, register names and table titles so that only this standard's records are used (for example, "ISO 50001 Risk and Opportunity Register"). Results of other standards operated by the same organization are used for reference only.

Operate on the ISO 50001 operation platform ›

ISO 45001 (Occupational Health and Safety) operation guide
What is managed
Prevents work-related injury and ill health and creates a safe and healthy workplace.
Steps given weight
Specific requirements to address
5.4 Consultation and participation of workers · 6.1.2 Hazard identification and assessment of risks · 6.1.3 Legal requirements · 8.1.2 Eliminating hazards and reducing OH&S risks (hierarchy of controls: elimination → substitution → engineering → administrative → personal protective equipment) · 8.1.3 Management of change · 8.1.4 Procurement (contractors and outsourcing) · 8.2 Emergency preparedness and response · 9.1.2 Compliance evaluation · 10.2 Incidents, nonconformities and corrective action (investigation with worker participation)

In independent operation, add "ISO 45001" to document numbers, register names and table titles so that only this standard's records are used (for example, "ISO 45001 Risk and Opportunity Register"). Results of other standards operated by the same organization are used for reference only.

Operate on the ISO 45001 operation platform ›

ISO 37001 (Anti-bribery) operation guide
What is managed
Establishes a system to prevent, detect and respond to bribery.
Steps given weight
Specific requirements to address
Bribery risk assessment · Anti-bribery compliance function (independence and authority) · Employment procedures and due diligence on personnel · Anti-bribery training and awareness · Due diligence on business associates · Financial and non-financial controls · Management of gifts, hospitality and donations · Raising concerns (reporting) and prohibition of retaliation · Investigation and handling. Clause numbers differ by edition (2016 · 2025), so they are checked against the original text.

In independent operation, add "ISO 37001" to document numbers, register names and table titles so that only this standard's records are used (for example, "ISO 37001 Risk and Opportunity Register"). Results of other standards operated by the same organization are used for reference only.

Operate on the ISO 37001 operation platform ›

ISO 37301 (Compliance) operation guide
What is managed
Meets compliance obligations and builds a compliance culture to prevent violations.
Steps given weight
Specific requirements to address
4.5 Compliance obligations · 4.6 Compliance risk assessment · 5.1.2 Compliance culture · 5.3.2 Compliance function · 7.3 Awareness · 8.3 Raising concerns · 8.4 Investigation processes · 9.1 Monitoring compliance performance

In independent operation, add "ISO 37301" to document numbers, registers and table titles and use only this standard's own items (for example, "ISO 37301 Risks and opportunities register"). Results from other standards operated by the same organization are used for reference only.

Operate it on the ISO 37301 operation platform ›

ISO 22301 (Business Continuity) Operation Guide
What is managed
Even if business is disrupted, the organization continues and recovers its key products and services at a defined level.
Steps given weight
Specific requirements to address
8.2 Business impact analysis (BIA) and risk assessment · 8.3 Business continuity strategies and solutions · 8.4 Business continuity plans and procedures (response structure, warning, communication, recovery) · 8.5 Exercise program · 8.6 Evaluation of business continuity documentation and capabilities (including partners and suppliers)

In independent operation, add "ISO 22301" to document numbers, registers and table titles and use only this standard's own items (for example, "ISO 22301 Risks and opportunities register"). Results from other standards operated by the same organization are used for reference only.

Operate it on the ISO 22301 operation platform ›

Economic Prosperity Operation: Related Standards and Operating Points

The Economic Prosperity track is based on ISO 9001 (quality) and operates the flow of creating products and services from customer requirements through to delivery and after delivery (Clause 8, product and service realization). Food safety (ISO 22000), medical devices (ISO 13485), nuclear (ISO 19443), automotive (IATF 16949) and educational organizations (ISO 21001) are standards that add sector requirements to this flow, so within the same 20 steps the requirements specific to each standard are handled together. Performance is viewed through customer satisfaction, product conformity and process performance.

Operation flow

  • Planning (1-6) 1 Context of the Organization · 2 Policy · 3 Roles and Responsibilities (R&R) · 4 Legal Requirements · 5 Risk Assessment · 6 Objectives
  • Support (7-10) 7 Monitoring and Measuring Equipment · 8 Competence · 9 Control of Documented Information · 10 Control of Documented Information of External Origin
  • Operation · ISO 9001 Clause 8 (11-15) 11 Contract Management · 12 Design and Development · 13 Supplier Management · 14 Process Control · 15 Control of Nonconforming Outputs
  • Evaluation and improvement (16-20) 16 Analysis and Evaluation · 17 Internal Audit · 18 Management Review · 19 Nonconformity and Corrective Action · 20 Improvement
StandardWhat it managesSteps given weightRequirements specific to the standard to handle at each step (clauses)
ISO 9001QualityConsistently provides products and services that meet customer and legal requirements, and increases customer satisfaction.7 Monitoring and Measuring Equipment
11 Contract Management
12 Design and Development
13 Supplier Management
14 Process Control
15 Control of Nonconforming Outputs
16 Analysis and Evaluation
8.2 Determination and review of requirements for products and services · 8.3 Design and development (inputs, reviews, verification, validation, changes) · 8.4 Evaluation, selection and monitoring of external providers · 8.5 Production and service provision (identification, traceability, customer property, preservation, post-delivery activities, change control) · 8.6 Release approval · 8.7 Nonconforming outputs · 7.1.5 Monitoring and measuring resources · 9.1.2 Customer satisfaction
ISO 22000Food safetyControls the hazards that can arise in the food chain to provide safe food.5 Risk Assessment
7 Monitoring and Measuring Equipment
13 Supplier Management
14 Process Control
15 Control of Nonconforming Outputs
16 Analysis and Evaluation
8.2 Prerequisite programs (PRP) · 8.5 Hazard analysis and the hazard control plan (CCPs and OPRPs in HACCP) · 8.3 Traceability · 8.4 Emergency preparedness and response · 8.7 Control of monitoring and measuring · 8.8 Verification of PRPs and the hazard control plan · 8.9 Control of nonconforming products and processes (including withdrawal and recall) · 7.4.2 External communication
ISO 13485Medical devicesDesigns, produces and supplies safe and effective medical devices that meet regulatory requirements.4 Legal Requirements
7 Monitoring and Measuring Equipment
12 Design and Development
13 Supplier Management
14 Process Control
15 Control of Nonconforming Outputs
4.2.3 Medical device file · 7.1 Planning of product realization and risk management (ISO 14971) · 7.3 Design and development (design transfer, 7.3.9 design changes) · 7.4 Purchasing · 7.5.6 Process validation · 7.5.7 Validation of sterilization and sterile barrier systems · 7.5.8 to 7.5.9 Identification and traceability · 7.6 Monitoring and measuring equipment · 8.2.2 Complaint handling · 8.2.3 Reporting to regulatory authorities · 8.3 Nonconforming product. This standard does not follow the Harmonized Structure (HS), so the clause numbers differ.
ISO 19443NuclearSupplies items and services important to nuclear safety with the same quality throughout the entire supply chain.1 Context of the Organization
8 Competence
13 Supplier Management
14 Process Control
15 Control of Nonconforming Outputs
Adds nuclear sector requirements to the ISO 9001 requirements: nuclear safety culture · identification and graded control of items and services important to nuclear safety · prevention and detection of counterfeit, fraudulent and suspect items (CFSI) · flow-down of requirements to each stage of the supply chain · control of special processes and competence. Clause numbers are checked against the original text.
IATF 16949AutomotiveAdds automotive customer-specific requirements (CSR) and Core Tools to ISO 9001 to prevent defects and reduce variation and waste in the supply chain.7 Monitoring and Measuring Equipment
12 Design and Development
13 Supplier Management
14 Process Control
15 Control of Nonconforming Outputs
17 Internal Audit
4.4.1.2 Product safety · 6.1.2.3 Contingency plans · 7.1.5.1.1 Measurement systems analysis (MSA) · 7.2.3 Internal auditor competency · 8.3.3.3 Special characteristics · 8.3.4.4 Production part approval process (PPAP) · 8.5.1.1 Control plan · 8.5.6.1.1 Temporary change of process controls · 9.1.1.1 Monitoring and measurement of manufacturing processes · 9.1.1.2 Statistical tools (SPC) · 9.2.2.2 to 9.2.2.4 System, manufacturing process and product audits · 10.2.3 Problem solving · 10.2.4 Error proofing. Core Tools: APQP · PPAP · FMEA · SPC · MSA
ISO 21001Educational organizationsProvides educational products and services that meet the needs of learners and other beneficiaries.1 Context of the Organization
8 Competence
11 Contract Management
12 Design and Development
14 Process Control
15 Control of Nonconforming Outputs
16 Analysis and Evaluation
Focus on learners and other beneficiaries (4.2 · 5.1.2) · 8.2 Requirements for educational products and services (guidance on admission and enrolment conditions) · 8.3 Design and development of curricula · 8.5 Delivery of education and assessment of learning · 8.7 Nonconforming educational outputs · 7.2 Competence of faculty and instructors · 9.1.2 Satisfaction of learners, other beneficiaries and staff · Consideration for learners who need special support

This track has no Emergency Preparedness and Response or Compliance Evaluation step. ISO 22000 emergency preparedness and response (8.4) and IATF 16949 contingency plans (6.1.2.3) are handled in 14 Process Control, and confirmation that legal and regulatory requirements (ISO 13485 regulatory requirements, food-related laws and regulations) are met is handled in 4 Legal Requirements and 16 Analysis and Evaluation.

When several standards are selected together, common requirements are written once, and lines that apply to only one standard are prefixed with the standard name, as in [ISO 22000]. 15 Control of Nonconforming Outputs covers the nonconforming outputs (products and services) of the standards in this track: nonconforming product for ISO 13485 (8.3), potentially unsafe products and withdrawal/recall for ISO 22000 (8.9), and nonconforming educational outputs for ISO 21001 (8.7).

Points often missed

  • Contract review (11) is done before accepting an order and again when the contract changes. Keep confirmation records for telephone and verbal orders as well.
  • A company that does not carry out design and development (12) keeps the justification for excluding it from the scope.
  • For external providers (13), do not stop at the initial evaluation; define the re-evaluation cycle and performance monitoring.
  • Nonconforming products (15) are dealt with through to disposition (rework, concession, scrap); cause analysis and prevention of recurrence are done in 19 Nonconformity and Corrective Action.
  • If a measuring instrument (7) is found faulty, evaluate whether earlier results measured with it are still valid.

Clause numbers may differ depending on the edition of the standard. Check them against the text of the standard. Step numbers are the numbers within this track.

Social Value Operation: Related Standards and Operating Points

The Social Value track combines environmental protection and social justice and operates mainly around compliance obligations and the risks of environmental aspects, hazards, corruption, compliance and business disruption. Participation and consultation of workers and interested parties (ISO 45001 5.4), operational control (ISO 14001 and 45001 8.1), emergency response (8.2) and compliance evaluation (9.1.2) are the pillars of operation, and performance is viewed through legal compliance, environmental performance, incidents and accidents, and interested parties' trust.

Operation flow

  • Planning (1-6) 1 Context of the Organization · 2 Policy · 3 Roles and Responsibilities (R&R) · 4 Legal Requirements · 5 Risk Assessment · 6 Objectives
  • Participation and support (7-11) 7 Participation, Consultation and Communication · 8 Monitoring and Measuring Equipment · 9 Competence · 10 Control of Documented Information · 11 Control of Documented Information of External Origin
  • Operation · ISO 14001 and 45001 Clause 8 (12-14) 12 Supplier and Contractor Management · 13 Operational Control · 14 Emergency Preparedness and Response
  • Evaluation and improvement (15-20) 15 Analysis and Evaluation · 16 Compliance Evaluation · 17 Internal Audit · 18 Management Review · 19 Nonconformity and Corrective Action · 20 Improvement
StandardWhat it managesSteps given weightRequirements specific to the standard to handle at each step (clauses)
ISO 14001EnvironmentManages environmental aspects and compliance obligations to improve environmental performance and prevent pollution.1 Context of the Organization
4 Legal Requirements
5 Risk Assessment
12 Supplier and Contractor Management
13 Operational Control
14 Emergency Preparedness and Response
16 Compliance Evaluation
4.1 Environmental conditions (pollution level, availability of natural resources, climate change, biodiversity, ecosystem health) · 6.1.2 Environmental aspects (normal, abnormal and potential emergency situations, life cycle perspective, significant environmental aspects) · 6.1.3 Compliance obligations · 6.1.4 Risks and opportunities · 6.3 Planning of changes · 8.1 Operational planning and control (life cycle perspective, control of outsourced processes) · 8.2 Emergency preparedness and response (periodic testing where practicable) · 9.1.1 Monitoring (calibrated and verified equipment) · 9.1.2 Compliance evaluation
ISO 50001EnergyContinually improves energy performance, including energy efficiency, use and consumption.5 Risk Assessment
6 Objectives
8 Monitoring and Measuring Equipment
12 Supplier and Contractor Management
13 Operational Control
15 Analysis and Evaluation
6.3 Energy review (significant energy uses, SEU) · 6.4 Energy performance indicators (EnPI) · 6.5 Energy baseline (EnB) · 6.6 Planning for collection of energy data · 8.1 Operational control (operating criteria for SEUs) · 8.2 Design · 8.3 Procurement · 9.1 Demonstration of improvement in energy performance
ISO 45001Occupational health and safetyPrevents work-related injury and ill health and creates a safe and healthy workplace.5 Risk Assessment
7 Participation, Consultation and Communication
12 Supplier and Contractor Management
13 Operational Control
14 Emergency Preparedness and Response
16 Compliance Evaluation
19 Nonconformity and Corrective Action
5.4 Consultation and participation of workers · 6.1.2 Hazard identification and assessment of risks · 6.1.3 Legal requirements · 8.1.2 Eliminating hazards and reducing OH&S risks (hierarchy of controls: elimination → substitution → engineering → administrative → personal protective equipment) · 8.1.3 Management of change · 8.1.4 Procurement (contractors and outsourcing) · 8.2 Emergency preparedness and response · 9.1.2 Compliance evaluation · 10.2 Incidents, nonconformities and corrective action (investigation with worker participation)
ISO 37001Anti-briberyEstablishes a system to prevent, detect and respond to bribery.5 Risk Assessment
7 Participation, Consultation and Communication
9 Competence
12 Supplier and Contractor Management
13 Operational Control
19 Nonconformity and Corrective Action
Bribery risk assessment · Anti-bribery compliance function (independence and authority) · Employment procedures and due diligence on personnel · Anti-bribery training and awareness · Due diligence on business associates · Financial and non-financial controls · Management of gifts, hospitality and donations · Raising concerns (reporting) and prohibition of retaliation · Investigation and handling. Clause numbers differ by edition (2016 · 2025), so they are checked against the original text.
ISO 37301ComplianceMeets compliance obligations and builds a compliance culture to prevent violations.4 Legal Requirements
5 Risk Assessment
7 Participation, Consultation and Communication
9 Competence
16 Compliance Evaluation
19 Nonconformity and Corrective Action
4.5 Compliance obligations · 4.6 Compliance risk assessment · 5.1.2 Compliance culture · 5.3.2 Compliance function · 7.3 Awareness · 8.3 Raising concerns · 8.4 Investigation processes · 9.1 Monitoring compliance performance
ISO 22301Business continuityEven if business is disrupted, the organization continues and recovers its key products and services at a defined level.5 Risk Assessment
12 Supplier and Contractor Management
13 Operational Control
14 Emergency Preparedness and Response
15 Analysis and Evaluation
8.2 Business impact analysis (BIA) and risk assessment · 8.3 Business continuity strategies and solutions · 8.4 Business continuity plans and procedures (response structure, warning, communication, recovery) · 8.5 Exercise program · 8.6 Evaluation of business continuity documentation and capabilities (including partners and suppliers)

This track has no Contract Management, Design and Development or Control of Nonconforming Outputs step. Customer and interested-party requirements are handled in 1 Context of the Organization and 4 Legal Requirements; the life cycle perspective of ISO 14001 and 45001, elimination of hazards at the design stage (8.1) and ISO 50001 design (8.2) are handled in 13 Operational Control; and deviations from operating criteria, accidents and incidents are handled in 19 Nonconformity and Corrective Action.

When several standards are selected together, common requirements are written once, and lines that apply to only one standard are prefixed with the standard name, as in [ISO 45001]. If a social justice standard (ISO 37001, 37301 or 22301) is selected, the Clause 8 controls and procedures of that standard are used as the operating criteria in 13 Operational Control, and if ISO 37001 or 37301 is selected, a channel for raising concerns (reporting) must be included in 7 Participation, Consultation and Communication.

Points often missed

  • For environmental aspects (5), consider not only normal operation but also abnormal and emergency situations and the life cycle (from raw material purchase to disposal).
  • Workers take part in occupational health and safety risk assessment (5), and countermeasures are set in the order of the hierarchy of controls (starting with elimination).
  • Consultation (7) means hearing workers' opinions before a decision; participation means taking part in the decision together. Keep records of both.
  • Do not stop at having an emergency response (14) procedure: conduct drills and revise the procedure based on the drill results.
  • Compliance evaluation (16) keeps evidence and results for every item in the legal requirements list (4).

Clause numbers may differ depending on the edition of the standard. Check them against the text of the standard. Step numbers are the numbers within this track.

Division of roles: eiso plans, your computer holds basic data, and eiso performs the overall analysis

eiso: PlanYour computer: actual work and basic dataeiso: processing, analysis and synthesis of information
eiso prepares the plan and criteria for each step, proposed changes to forms and documents (procedures and guidelines), and draft tables and checklists.Your company does its actual work with the revised forms and accumulates basic data (records, results, inspections, measurement results) on your own computer (or in-house server). You do not need to do totalling or analysis separately.When you operate, if you specify the folder (or file) for that step, eiso processes (organizes and totals), analyzes (against objectives and criteria, trends, causes) and synthesizes (judgment, action, next plan) the basic data. Files are read only inside the browser, are not sent to the server and are not stored.

Yearly operation flow: plan and forms in eiso → work and basic data on your computer → specify the folder when you operate → eiso processes, analyzes and synthesizes, and revises the plan and forms. The Output begins with "Processing, analysis and synthesis of basic data" and ends with "Basic data to accumulate on your computer" (data, form, folder, person in charge, cycle).

Recommended folder structure: what your computer does in each step and the basic data to designate to eiso Expand

Management System\00_Documents: manual, procedures and guidelines (current versions). Under each step folder, keep a Forms folder (current forms) and a Records folder (basic data).

StepRecommended folderWhat is done on your computer (basic data)Materials to designate during operation (analyzed by eiso)
1Management System\Context of the OrganizationCompile business plans and management results; gather opinions from customers, partners and employeesBusiness plan, previous year's management analysis and KPI results, customer and partner opinions, organization chart
2Management System\Legal RequirementsCarry out permits, statutory notifications and statutory inspections; check for changes in lawsList of permits and notifications, statutory inspection and measurement records, current list of legal requirements
3Management System\Risk AssessmentSite inspections and risk assessment meetings; carry out the actions decidedCurrent risk assessment tables (environmental aspects table, occupational risk assessment table, PFMEA, control plan), process flow chart, material balance (raw materials, emissions), permit and measurement records, accident and near-miss records, action results
4Management System\ObjectivesCompile objective results and monthly reports; carry out action plansObjectives and KPI register, monthly results, action plan progress table
5Management System\Monitoring and Measuring EquipmentRequest calibration and receive certificates; carry out verification; display calibration statusInstrument register, calibration certificates, verification records
6Management System\CompetenceConduct education, competence evaluation and recognitionEducation and training results, competence recognition records, competence evaluation table (excluding personal information)
7Management System\Control of Documented InformationCreate, revise and distribute documents; retain and dispose of recordsDocument list (master list), revision history, distribution records, records retention list
8Management System\Control of Documented Information of External OriginObtain standards, laws and customer documents; confirm and distribute the latest versionsExternal document list, receipt and distribution records
9Management System\Contract ManagementReview quotations, orders and contracts; handle customer change requestsContract review forms, contract and order register, customer change request records
10Management System\Design and DevelopmentCarry out design reviews, verification and validation; handle design changesDesign plan, review, verification and validation records, design change records
11Management System\Supplier ManagementSupplier evaluation and re-evaluation; incoming inspectionApproved supplier list, supplier evaluation forms, incoming inspection records
12Management System\Process ControlOperate according to the control plan and work standards; process and daily inspections; handle changesControl plan and QC process chart, work standards, process and daily inspection records, change records
13Management System\Control of Nonconforming OutputsIdentify, segregate and dispose of nonconforming products (rework, concession, scrap)Nonconformity register, disposition records
14Management System\Emergency Preparedness and ResponseConduct emergency drills; inspect emergency equipmentEmergency response plan, drill result report, emergency equipment inspection checklist
15Management System\Analysis and EvaluationMeasure indicators and compile data; customer satisfaction surveysKPI results, customer satisfaction survey results, process and supplier performance data
16Management System\Compliance EvaluationConfirm compliance with each law and gather evidenceLegal requirements list, measurement and inspection results, permit status, previous compliance evaluation results
17Management System\Internal AuditConduct audits (interviews, on-site verification) and record resultsAudit materials, customer company forms, statement of applicability, previous audit results, audit records (in the Internal Audit box below)
18Management System\Management ReviewHold management review meetings; carry out decisionsSummary of results of each step, minutes of previous management review, performance data
19Management System\Nonconformity and Corrective ActionInvestigate causes, carry out actions and verify effectivenessNonconformity and corrective action request forms, investigation records, evidence of action results
20Management System\Participation, Consultation and CommunicationHold consultative body meetings; carry out communication; receive and handle reports of concernsConsultative body minutes, communication records (notices, training, external replies), register of reported concerns
21Management System\ImprovementCarry out improvement tasks and verify their effect; horizontal deployment of good practicesManagement review minutes and decisions, corrective action results, objectives (KPI) results, improvement suggestions and audit observations
22Management System\PolicyReview, approve and sign the policy; post, announce and train on it; confirm understandingBusiness plan and management philosophy, existing policy (2015 edition, etc.), organization chart and process flow, management review decisions, policy posting and training records
23Management System\Roles and Responsibilities (R&R)Review, approve and announce the roles and responsibilities table; update it when the organization is reorganized; training by roleOrganization chart, existing roles and responsibilities table and job descriptions, process map, list of projects and sites, status of statutory appointments

Folder names are recommendations. If you already use a folder, specify it as it is. The Company Workspace is where plans, documents and analysis results created by eiso are kept only when you want them kept. Original files (checklists, certificates, name lists, etc.) stay on your computer. Records, measured values and actions that you enter directly in the operating data register are stored encrypted per company in the Company Workspace (eiso server).

Operation steps Expand

Operation steps

The twenty steps in each track are linked to one another: the result of an earlier step becomes the input of the next (for example, issues and requirements from Context of the Organization → compliance obligations in Legal Requirements → Risk Assessment). Choose and click the step you want to proceed with. For a standard with a pass, all 20 steps of that track are available, and you do not pay separately for each step.
You may use a single step on its own; if this is your first time, go in order starting from 1 Context of the Organization. If you use two or more steps, the steps share results. Results kept in this browser (or saved in the Company Workspace) are taken over by other steps. In the Internal Audit step you can also do a virtual audit, a Q&A with an AI auditor.

Economic Prosperity: 20 Steps
Social Value: 20 Steps
Tasks and outputs by step Expand
StepHS clausesWhat you doOutput (example)
Context of the Organization (Operation)
Economic Prosperity 1 · Social Value 1
4.1~4.3Determine the internal and external issues of the organization (including whether climate change is a relevant issue), interested parties and their requirements, and the scope of the management system.Internal and external issues table (PESTEL, SWOT)
Interested parties and requirements table (marking what the management system will address)
Scope statement
Legal Requirements Identification
Economic Prosperity 4 · Social Value 4
Compliance obligations (e.g. ISO 14001, 45001 6.1.3)Identify and register the laws and regulations and other requirements the company must comply with (compliance obligations), and set the compliance evaluation plan (method, cycle, evaluator). The actual evaluation is done in the Compliance Evaluation step (Social Value track). Only the names of laws are given, so check provisions and penalties against the original text of the law.Compliance obligations register: laws and requirements / related activities / person in charge / review cycle
Compliance evaluation table
Where to check (National Law Information Center, etc.) indicated
Risk Assessment
Economic Prosperity 5 · Social Value 5
6.1Based on the issues and requirements identified in 1 Context of the Organization, determine the risks and opportunities to address, evaluate them with the assessment table suited to the selected standard, and set actions.Assessment tables by standard: ISO 9001 risks and opportunities, ISO 14001 environmental aspects and impacts, ISO 45001 risk assessment, ISO 37001 bribery risk, ESG double materiality
Action plan (action, responsibility, deadline, method of checking effectiveness)
Objective Setting
Economic Prosperity 6 · Social Value 6
5.2·6.2Establish objectives consistent with the policy at relevant functions and levels (departments, ranks), and for each objective plan what will be done, the resources, the responsible person, the completion time and the method of evaluating results.Draft policy (including commitments by standard)
Objectives and key performance indicators (KPI) table: formula, measurement cycle, responsible department, deadline
Action plan for achieving objectives
Monitoring and Measuring Equipment Control
Economic Prosperity 7 · Social Value 8
7.1 · ISO 9001 7.1.5Register the instruments used for monitoring and measurement and manage them by setting calibration and verification cycles. If an instrument is found out of calibration, evaluate whether results measured with it are valid.Measuring instrument register: control no. / equipment / measurement range and resolution / process of use / calibration cycle and body / next calibration date
Calibration and verification plan and acceptance criteria
Action record when an out-of-calibration finding occurs (evaluation of the validity of earlier measurement results)
Competence Recognition
Economic Prosperity 8 · Social Value 9
7.2·7.3Determine the competence (education, training, experience, qualifications) needed for each job, evaluate whether each person meets it, and recognize their competence. Where it is lacking, close the gap through education and training and check its effectiveness.Competence criteria table by job: job / education / training / experience / qualifications and licences / method of recognition
Competence recognition status table: met or lacking / action / validity period
Education and training plan and effectiveness evaluation
Documented Information Control
Economic Prosperity 9 · Social Value 10
7.5Establish the documentation system and numbering, and control the creation, review, approval, distribution, revision and disposal of documents. For records, set storage, protection and retention periods.List of documents: document number / document title / revision / effective date / owner / distribution
Records retention schedule: record / related clause / retention period / storage location and medium / disposal method
Flow for preparing, revising and distributing documents, and access rights and backup for electronic documents
Documented Information of External Origin
Economic Prosperity 10 · Social Value 11
7.5.3Identify and register documents received from outside, such as standards, laws, customer drawings and specifications, and supplier materials. Check regularly that they are the latest version, distribute them where needed, and withdraw superseded editions.List of external documents: document title / issuer / edition or revision date / date received / managing department / method and frequency of latest-version checks / distribution
Procedure for checking the latest version (standards, laws, customer portals)
Records of receipt, review, distribution and withdrawal
Contract Management
Economic Prosperity 11
8.1 · ISO 9001 8.2Before a quotation, order or contract, determine the customer requirements (statutory requirements, delivery date, quality, special requirements) and review whether they can be met. Contract changes and communication with customers are also controlled.Contract review checklist: review item / what is checked / result
Contract register: contract number / customer / product or service / quantity and delivery date / special requirements / review date / change history
Contract change control flow and records of customer communication
Design and Development Control
Economic Prosperity 12
8.1 · ISO 9001 8.3Plan design and development in stages and determine the inputs (requirements). After review, verification and validation, approve the outputs (design results) and control design changes. If design and development are not carried out, state the justification for excluding it from the scope (the reason it may be excluded).Design and development plan: stage / activity / deliverable / review, verification and validation / responsibility / schedule
List of design inputs and outputs, and a template for review meeting minutes
Records of design change control
Supplier Management
Economic Prosperity 13 · Social Value 12 (supplier and subcontractor management)
8.1 · ISO 9001 8.4Evaluate and select external providers (suppliers and subcontractors), monitor their performance and re-evaluate them. Also determine how the products and services received will be verified and which requirements are to be communicated to suppliers.Supplier evaluation and selection criteria: evaluation item / points / pass criterion
Approved supplier list: supplier / supplied item / grade / evaluation date / re-evaluation cycle
Supplier performance evaluation form, and incoming inspection and verification methods
Process Control
Economic Prosperity 14 · Social Value 13 (operational control)
8.1·6.3 · ISO 9001 8.5·8.6Organize the process flow, and turn the actions determined in risk assessment and legal requirements identification (compliance obligations) into operational control criteria for each process and task (control item, criterion, method, frequency, person in charge, record). This also covers work standards, validation of special processes (processes whose results cannot be fully verified by inspection after production), identification and traceability, and release approval. Planned changes and unintended changes are also controlled (including the former "control plan").Process flow chart and operational control criteria (QC process chart, control plan): process or task / control item / criterion / method and frequency / person in charge / record / action on abnormality
List of work standards, validation plan for special processes, and criteria for identification, traceability and release approval
Change control table: review of the consequences of planned and unintended changes
Nonconforming Product Control
Economic Prosperity 15
ISO 9001 8.7Applies only to the Economic Prosperity track (based on ISO 9001). Under the standards of this track (ISO 9001, IATF 16949, ISO 13485, ISO 19443, ISO 22000 and ISO 21001), products and services that do not conform to requirements (nonconforming products) are identified and segregated so that they are not used or delivered unintentionally. Handling such as rework, concession and scrapping, and approval and re-verification, are kept as records. Corrective action to eliminate the cause, and nonconformities under other standards such as environment and occupational health and safety, are dealt with in the Nonconformity and Corrective Action step.Criteria for handling nonconforming products: type / authority to decide / handling (rework, repair, concession, scrapping, return) / approval / customer notification
Nonconforming product register: date of occurrence / process or item / description / quantity / handling / re-verification / whether corrective action is needed
Methods of identification and segregation marking
Emergency Preparedness and Response
Social Value 14
ISO 14001·45001 8.2Identify emergency situations such as fire, leaks, explosions, power failure, natural disasters and information leakage, and determine response procedures, communication channels and equipment. Conduct drills regularly and revise the procedures based on the results.Emergency situation identification table: emergency situation / location or process / potential impact / likelihood / response level
Emergency response procedure: initial response / communication channels / equipment and resources / recovery / notification of external bodies
Drill plan and evaluation of results
Analysis and Evaluation
Economic Prosperity 16 · Social Value 15
9.1Determine what to monitor and measure, when and how, and analyze the data collected (achievement of objectives, customer satisfaction, processes, suppliers, nonconformities, etc.) to evaluate the performance and effectiveness of the management system.Monitoring and measurement table: subject / indicator and formula / method / frequency / person in charge / criterion
Data analysis results: trends, comparison with objectives, causes
Evaluation conclusions and improvement opportunities, and inputs to management review
Compliance Evaluation
Social Value 16
ISO 14001·45001 9.1.2Regularly evaluate, using evidence (materials showing that requirements are being met), whether the legal requirements registered in legal requirements identification and other requirements are actually being met. Take action on those not met and record the compliance status.Compliance evaluation table: legal or other requirement / summary of requirement / applicable subject / evaluation method / evidence / result (compliant, partially compliant, noncompliant, to be confirmed) / action
Compliance evaluation plan: frequency and evaluators
Records of actions on noncompliance, and inputs to management review
Internal Audit
Economic Prosperity 17 · Social Value 17
9.2Establish an audit program and audit plan for conducting internal audits at planned intervals, audit using checklists and report the results.Annual internal audit program and audit plan (scope, criteria, auditors, schedule)
Checklists by clause and process
Audit report and nonconformity reports
Management Review
Economic Prosperity 18 · Social Value 18
9.3Organize the input materials so that top management reviews the suitability, adequacy and effectiveness of the management system at planned intervals, and record the decisions.Organization of management review inputs: previous actions, changes in issues and interested parties, performance (objectives, nonconformities, monitoring, audit results), opportunities for improvement
Management review report: decisions, needed changes, resources
List of follow-up actions
Nonconformity and Corrective Action
Economic Prosperity 19 · Social Value 19
10.2Deal with nonconformities, find and eliminate their causes to prevent recurrence, and verify the effectiveness of the actions.Nonconformity report (what happened, impact, immediate action)
Cause analysis (5 Whys, cause-and-effect diagram)
Corrective action plan and records of effectiveness verification
Participation, Consultation and Communication
Social Value 7
5.4·7.4Determine the subjects and methods of participation and consultation by workers and interested parties (occupational safety and health committee, labor-management council, etc.), prepare an internal and external communication plan covering what, when, to whom, how and by whom, and set up channels for raising concerns and reporting, with a ban on retaliation.Participation and consultation table: matters for consultation (ISO 45001 5.4 d) / matters for participation (5.4 e) / forum and method / frequency / records
Internal and external communication plan: what / when / to whom / how / by whom (HS 7.4)
Channels for raising concerns and reporting, and handling procedure (ISO 37001 8.9 · ISO 37301 8.3)
Improvement
Economic Prosperity 20 · Social Value 20
10.1Find opportunities for improvement from management review decisions, corrective action results, objective performance and audit observations, judge them in terms of suitability, adequacy and effectiveness, set improvement tasks (person in charge, deadline, resources, performance indicator) and carry them out, verify the effect and standardize, and feed the results back into the context of the organization and objectives of the next cycle. Elimination of the causes of nonconformities is dealt with in the Nonconformity and Corrective Action step.Improvement judgment table: viewpoint (suitability, adequacy, effectiveness, strategic alignment) / judgment / basis
Objective achievement and list of improvement opportunities: source / improvement opportunity / expected effect / priority
Improvement task register: task / person in charge / deadline / resources / performance indicator (current → target) / effect verification / status
Policy Establishment
Economic Prosperity 2 · Social Value 2
5.1·5.2Compare the context of the organization, the business direction, the vision of top management and the policy requirements of the selected standards (editions) to establish a management policy for each standard and, if there are two or more standards, an integrated management policy. If an existing policy is in place, analyze the gap against the 2015 edition and propose a revision. Communicate the policy in three stages: declaration, training and monitoring. The Objective Setting step takes over the policy and uses it as the framework for objectives.Situation analysis report: characteristics of the industry and processes / top 3 key risks / opportunities / relevance to climate change / key requirements of the standard
Management policy (per standard and integrated): title / full text of the policy / signature field for top management / date of establishment or revision and applicable standard edition, and a policy comparison table
Policy gap analysis and revision proposal (where an existing policy is in place), communication plan for dissemination: declaration and publication / training and internalization / monitoring and feedback
Roles and Responsibilities
Economic Prosperity 3 · Social Value 3
5.3Compare the organization chart, existing roles and responsibilities tables, job descriptions, and process, project and site materials with the requirements of Clause 5 (especially 5.3) of the selected standards (editions), and prepare roles, responsibilities and authorities by department, job, process, project and site, together with a RACI matrix. Map the standard clauses to departments, identify missing responsibilities, overlaps and statutory appointments, and propose improvement tasks. Objectives, risks, competence and internal audit take over these roles and responsibilities.Roles and responsibilities table (by unit): unit / role (position) / main tasks / responsibility / authority / reporting line / related standard and clause
RACI matrix and mapping of standard clauses to departments: task or process / top management / management system manager / R, A, C, I by department
5.3 gap analysis and preparation for statutory appointments: clause / requirement / current status / gap / improvement task / priority
Usage example: the inputs and output of a fictional food packaging company handling a customer complaint in "19 Nonconformity and Corrective Action": Operation Step Example (Nonconformity and Corrective Action)
AI management system (ISO/IEC 42001) and information security (ISO/IEC 27001) are operated in the 16 steps of ICT Management System Operation: the target standards of Management System Operation are 12 standards in three groups, Economic Prosperity, Environmental Protection and Social Justice, and ISO/IEC 42001 and ISO/IEC 27001 are not included. ISO/IEC 42001 (and ISO/IEC 27001 if operated together) is operated in the menu ICT Management System Operation Guide, covering context analysis and objectives, AI selection, risk assessment and impact assessment, controls and the Statement of Applicability, verification and approval for use, operational control, documented information control, monitoring, change and revision, internal audit, legal requirements, management review, nonconformity and corrective action, and improvement.
How to use: under "Operate" below, select the standard, industry and step to operate, then specify the folder (or file) for that step on your computer, or enter the situation and materials, and click "Write with AI". The result is produced after the document completeness check (80 points) and can be copied or downloaded as Word. Results of earlier steps carry over to the next steps automatically through result sharing between steps (stored in this browser and in the Company Workspace). If needed, you can also paste content into the "Situation and materials summary" field (content you enter is not stored on the website and is not used for AI training).
Pricing: Management System Operation is a service whose steps are connected as one, so it is not sold by step but used with a pass per standard: TBA for one standard and TBA for each additional standard. For a standard with a pass, you can use all 20 steps of that track, the virtual audit and the nonconformity consultation. No payment is made in advance. When you click "Write with AI", the cost is shown to you, and payment is made if you agree (eiso Pricing).
  • Output produced by AI is a draft for reference, to be used after your company reviews and approves it. It does not guarantee certification results.
  • On eiso, AGENT does not artificially prepare or review the documents of a specific company (for implementation consulting and training, separate from eiso, see Management System Establishment and Training Inquiries).
ICT Management System OperationView operation guide in detail Related standards · Scope · Standards operated together · Division of roles · 16 operation steps · Relationship map · Evaluation method Expand

When operating two standards together: choose an operation method ISO/IEC 42001 (AI) · ISO/IEC 27001 (information security)

Choose only when operating ISO/IEC 42001 (AI) and ISO/IEC 27001 (information security) together. If you operate only one standard, you do not need to choose, and the guide below applies as it is. The two standards share the same Harmonized Structure (HS), so they can be operated together or separately for each standard. The operation guide and outputs below differ according to the method you choose. The usage fee is the same under either method.

Integrated operation Default
  • Uses the 16 steps once for both standards.
  • The inventory, risk register and operational register are kept as one, with the applicable standard marked on each line.
  • A statement of applicability is kept separately for each standard, and overlapping controls are implemented once using a correspondence table.
  • How to use each standard separately is added at the end of the result.
Suitable when: the same scope and the same responsible organization operate both standards together and are audited togetherView as integrated operation ›
Independent operation by standard
  • Choose one standard at a time and use the 16 steps of that standard.
  • Documents, registers, statements of applicability and results kept in this browser are separate for each standard.
  • ISO/IEC 27001 appears with information security names (information asset inventory, information security risk assessment and so on).
  • The other standard is referred to only through the control correspondence table.
Suitable when: the scope, responsible organization or certification timing differ by standard, or only one standard is operated firstView as independent operation by standard ›

If you do not choose, the integrated operation guide is shown.

ICT Management System Operation GuideOperating (Write with AI) is done on the ICT Management System Operation screen. The standard and industry you select carry over to that screen.

ICT Management System Operation: related standards and operating points

The ICT track operates AI (ISO/IEC 42001) and information security (ISO/IEC 27001) on the basis of the Statement of Applicability (SoA). Both standards follow the harmonized structure (HS) and share the same operating structure: list of targets → risk assessment (6.1.2) → risk treatment, Annex A controls and Statement of Applicability (6.1.3) → operation (clause 8) → monitoring, internal audit and management review. A Statement of Applicability is kept for each standard, and overlapping controls are grouped in a control mapping table and implemented once. Below is the existing guide for this track (scope, standards operated together, division of roles, 16 steps, relationship map, evaluation method), included as it is.

AI steps

  • Plan (1-6) 1 AI Context Analysis · 2 AI Policy, R&R and Objectives · 3 AI Selection · 4 AI System Inventory · 5 AI Risk Assessment · 6 AI System Impact Assessment
  • Do (7-11) 7 Control Implementation and Statement of Applicability (SoA) · 8 Verification and Approval for Use · 9 Operational Control · 10 Documented Information Control · 11 Monitoring, Change and Revision Control
  • Evaluate and improve (12-16) 12 Internal Audit · 13 Legal Requirements and Monitoring · 14 Management Review · 15 Nonconformity and Corrective Action · 16 Improvement
StandardWhat it managesSteps given weightRequirements specific to the standard to handle at each step (clauses)
ISO/IEC 42001AIManages AI risks and the impact on people and society so that AI systems are developed, provided and used responsibly.1 AI Context Analysis
3 AI Selection
4 AI System Inventory
5 AI Risk Assessment
6 AI System Impact Assessment
7 Control Implementation and Statement of Applicability (SoA)
8 Verification and Approval for Use
9 Operational Control
11 Monitoring, Change and Revision Control
13 Legal Requirements and Monitoring
4.1 AI roles (development, provision, use) and climate change · 6.1.2 AI risk assessment · 6.1.3 Risk treatment and Statement of Applicability (38 Annex A controls) · 6.1.4 AI system impact assessment · 8.2 to 8.4 Risk assessment, treatment and impact assessment during operation · Annex A (A.2 Policies to A.10 Third-party relationships) and Annex B implementation guidance · 9.2 Internal audit · 9.3 Management review
ISO/IEC 27001Information securityProtects the confidentiality, integrity and availability of information assets (including cloud and outsourced).1 AI Context Analysis
4 AI System Inventory
5 AI Risk Assessment
7 Control Implementation and Statement of Applicability (SoA)
11 Monitoring, Change and Revision Control
12 Internal Audit
4.3 Scope (separately for each standard) · 6.1.2 Information security risk assessment (assign risk owners) · 6.1.3 Risk treatment and Statement of Applicability (93 Annex A controls: 37 organizational, 8 people, 14 physical, 34 technological) · 8.2 and 8.3 Risk assessment and treatment during operation · There is no separate impact assessment clause, so it is handled within risk assessment.

If only ISO/IEC 27001 is selected, the AI-specific steps are used from an information security perspective (3 Selection covers the business processes in scope, 4 Inventory is the list of information assets, 6 Impact assessment is not applicable). The Statement of Applicability is drafted (Rev.0.1) in step 4, finalized in step 7 (approved by top management), and its implementation status is updated in steps 8 to 16.

If both standards are selected, the risk register, internal audit and management review are used as one, and each line states the standard it applies to. Because certification scope and audits are separate for each standard, the Statement of Applicability and the scope document are kept for each standard.

Points often missed

  • AI is not used before approval for use (8). The approval record is kept in the inventory.
  • Risks scoring 13 or higher (high or critical) are subject to the step 6 impact assessment and are approved by top management.
  • Before changing the model, instructions, data or provider, impact review, re-verification and approval are carried out (11).
  • Overlapping controls are implemented once, and the same evidence is entered in both Statements of Applicability.
  • For external AI services, the provider contract (data use, retraining, incident notification) is checked as a condition of approval for use.

Clause numbers may differ depending on the edition of the standard. Check them against the text of the standard. Step numbers are the numbers within this track.

Independent operation by standard: each standard is operated separately

The two standards are operated separately. In Operate, if you choose both standards and set the operation method to independent operation by standard, tabs for the operation platform of each standard (ISO/IEC 42001 · ISO/IEC 27001) appear, and each platform uses the 16 steps of that standard separately. If you choose a standard below, the detailed operation steps of that standard are shown.

  • Outputs and storage: document numbers, registers and statements of applicability are separate for each standard. Step results kept in this browser are also separate for each standard, so the results of one standard do not pass to a step of the other standard.
  • Between standards: overlapping controls are described in the control correspondence table only as "the same evidence can be used". Correspondence means related, not identical, so check each standard against its original text.
  • When operating only ISO/IEC 27001: because 6 Impact Assessment has no separate clause, write it briefly as "Not applicable (handled in the risk assessment)". The statement of applicability covers the 93 controls of Annex A.
  • Usage fee: the same as integrated operation. TBA for the first standard and TBA for each additional standard (1 year from the payment date, excluding VAT).
  • When switching to integrated operation: if you choose integrated operation above, the two standards are used in one flow. Because the results kept differ by method, paste in the results you need and continue.
Step name comparison (ISO/IEC 42001 ↔ ISO/IEC 27001) Expand
StepISO/IEC 42001 operation (AI management system)ISO/IEC 27001 operation (information security management system)
1AI Context AnalysisInformation Security Context Analysis
2AI Policy, Roles and Responsibilities, and ObjectivesInformation Security Objectives
3AI SelectionSelection of Scope Targets
4AI System InventoryInformation Asset Inventory
5AI Risk AssessmentInformation Security Risk Assessment
6AI System Impact AssessmentImpact Assessment (Not Applicable)
7Control ImplementationControl Implementation and Statement of Applicability
8Verification and Use ApprovalControl Implementation Verification and Approval
9Operational ControlOperational Register Management
10Documented Information ManagementDocumented Information Management
11Monitoring During UseInformation Security Monitoring and Change Management
12Internal AuditInternal Audit
13Identification and Monitoring of Legal RequirementsIdentification and Monitoring of Legal Requirements
14Management ReviewManagement Review
15Nonconformity and Corrective ActionNonconformity and Corrective Action
16ImprovementImprovement
View operation steps in detail: choose a standard (this changes together with the platform tabs in Operate)

ISO/IEC 27001 operation guide (independent operation by standard)

The ISO/IEC 27001 (information security management system) operation platform runs on the same 16-step framework as ISO/IEC 42001 operation, but in each step the names, tasks and outputs follow the body of ISO/IEC 27001:2022 and the 93 controls of Annex A. AI selection, AI impact assessment and AI use approval are not used on this platform. The AI instructions on the server follow the same criteria as below.

Scope: organizational, physical and logical boundaries: the scope of the information security management system (4.3) is defined by the boundaries of the organization (departments and sites), physical (buildings and server rooms) and logical (networks, systems and cloud), and also records interfaces and dependencies with other organizations (cloud services, outsourcing and suppliers). For parts left outside the scope, the reasons are recorded. Step 1 Information Security Context Analysis drafts the scope, and step 4 Information Asset Inventory collects the assets within that scope.
One cycle of information security management: identify information assets (step 4) → risk assessment (step 5: designate risk owners) → risk treatment and statement of applicability (step 7: 93 controls, approved by risk owners) → verify control implementation, and approve introduction and changes (step 8) → operational register management (step 9: access rights, backup, logs and patches) → monitoring and information security incident management (step 11) → internal audit (step 12) → management review (step 14) → corrective action and improvement (steps 15 and 16). When a significant change, incident, new threat or legal change occurs, return to step 5 and assess again (8.2).
Usage fee: platform pass TBA for 1 standard, TBA for each additional standard (excluding VAT): counted as the same operation pass as the ISO/IEC 42001 platform. If you choose ISO/IEC 27001 first, it is TBA; if you already have another operation standard, it is TBA. For 1 year from the payment date, you can use all 16 steps (within the daily number of AI writing requests). You do not pay in advance; the cost is shown when you click "Write with AI".

Division of roles: eiso plans, your computer holds basic data, and eiso performs the overall analysis

eiso: PlanYour computer: actual work and basic dataeiso: processing, analysis and synthesis of information
Creates the plans and criteria for each step, proposed changes to forms and documents (information asset inventory, risk assessment sheet, statement of applicability, operational register), and drafts of tables and checklists.While doing actual work with the changed forms, your company accumulates basic data (asset list, access rights review, backup test, log review, incident report) on your computer (or in-house server). No separate aggregation or analysis is needed.When you operate, designate the folder or file of that step; eiso reads it only inside the browser (not stored, not used for AI training), then processes, analyzes and synthesizes it and revises the plans and forms.
Recommended folder structure: what your computer does in each step and the basic data to designate to eiso Expand
StepRecommended folderWhat is done on your computer (basic data)Materials to designate during operation (analyzed by eiso)
1Information Security Management System\01_Information Security Context AnalysisOrganize the list of interested parties and requirements, the list of external dependencies (cloud and outsourcing), and the draft scopeOrganization chart, network diagram, list of sites, security clauses in customer contracts, existing ISO documents, previous audit and management review results
2Information Security Management System\02_Information Security ObjectivesHave the information security policy and topic-specific policies approved, then publish and distribute them; record indicator results against objectivesExisting policies and objectives, indicator results of the past period, management review decisions
3Information Security Management System\03_Selection of Scope TargetsCollect the information processed, systems and external links for each task and processDivision-of-duties chart, process list, information flow diagram, list of external links
4Information Security Management System\04_Information Asset InventoryMaintain the information asset inventory (reflecting new and retired assets); confirm owners and classificationAsset management register, system list, cloud contracts, license list
5Information Security Management System\05_Information Security Risk AssessmentDesignate risk owners; collect vulnerability inspection and incident recordsInformation asset inventory, vulnerability inspection results, incident and failure records, previous risk assessment sheet
6Information Security Management System\06_Impact Assessment (Not Applicable)(Not applicable)(Not applicable)
7Information Security Management System\07_Control Implementation and Statement of ApplicabilityApprove the statement of applicability and treatment plan (risk owner); designate those responsible for control implementationRisk assessment results, existing statement of applicability, list of policies and procedures
8Information Security Management System\08_Control Implementation Verification and ApprovalCollect evidence of control implementation (configuration screens, checklists, training records); records of approval of introduction and changesEvidence of implementation for each control, test and acceptance records, change requests
9Information Security Management System\09_Operational Register ManagementUpdate the operational register; periodic review of access rights; backup restoration tests; patch recordsSystem operation register, access rights list, backup and restoration test records, patch and vulnerability remediation records
10Information Security Management System\10_Documented Information ManagementKeep current versions of documents in the 00_Documents folder and treat old versions as obsoleteThe entire Information Security Management System\00_Documents folder
11Information Security Management System\11_Information Security Monitoring and Change ManagementLog review and indicator measurement records; incident reporting and handling recordsLog review records, indicator results, information security incident register, change management records
12Information Security Management System\12_Internal AuditConfirm the audit schedule and auditors; prepare audit recordsOrganization chart, statement of applicability, risk assessment results, previous audit results, audit records
13Information Security Management System\13_Identification and Monitoring of Legal RequirementsMaintain the register of legal and contractual requirements; compliance check recordsLegal register, security clauses in customer contracts, personal information processing status, compliance inspection records
14Information Security Management System\14_Management ReviewHold the management review meeting; prepare the minutes9.3.2 inputs (results for indicators, audits, incidents, risks and objectives), status of actions from the previous management review
15Information Security Management System\15_Nonconformity and Corrective ActionRecords of corrective action implementation and effectiveness confirmationAudit findings, incident reports, corrective action register
16Information Security Management System\16_ImprovementRecords of implementation and effect confirmation of improvement tasksManagement review decisions, corrective action results, indicator trends
Operation steps Expand

Operation steps

The sixteen steps are connected to one another. The result of an earlier step becomes the input of the next step (for example, information asset inventory → risk assessment → risks requiring treatment → statement of applicability and treatment plan). Choose the step you are going to carry out now and click it. You may use a single step on its own; if this is your first time, proceed in order starting from 1 Information Security Context Analysis. Because this standard has no clause for 6 Impact Assessment, only "Not applicable" is written.

Tasks and outputs by step Expand
StepClauseWhat you doOutput (example)
1 Information Security Context Analysis4.1 · 4.2 · 4.3 · 4.4 (Amd 1:2024)External and internal issues (cyber threat trends, dependence on cloud and outsourcing, laws and contracts, technology change, judgment on the relevance of climate change), interested parties and their requirements, which of these the information security management system will address (4.2 c), scope: the boundaries of organization, sites, networks, cloud and outsourcing and the interfaces and dependencies with other organizations (4.3 c), the scope document (draft), and processes and their interactions (4.4)."Interested parties", "Internal and external issues", "Scope (draft)" (boundaries, interfaces, dependencies, and excluded parts with reasons), "Process map".
2 Information Security Objectives5.1 · 5.2 · 5.3 · 6.2 · 6.3 · A.5.1 · A.5.2 · A.5.4Information security policy (draft): checked against a) to d) of 5.2 (appropriate to the purpose of the organization, framework for objectives, commitment to satisfy requirements, commitment to continual improvement) and e) to g) (documented, communicated, available to interested parties), list of topic-specific policies (A.5.1: access control, asset management, cryptography, backup, incident management, suppliers, remote working, acceptable use and so on), roles, responsibilities and authorities (5.3 · A.5.2: information security manager, performance reporting system), no more than 3 information security objectives (6.2: consistent with the policy, measurable, reflecting risk assessment and treatment results, monitored, communicated and updated; achievement plan: what, resources, who is responsible, deadline and evaluation method), and planning of changes to the management system (6.3)."Information security policy (draft)" (including the 5.2 comparison table), "Topic-specific policies", "Roles, responsibilities and authorities", "Information security objectives and achievement plan".
3 Selection of Scope Targets4.3 · 4.4 · A.5.12 · A.5.14For each task and process within the scope, organize the information processed (type, classification level, whether personal information is included), the systems and services used, information transfer routes and external interfaces (customers, suppliers and cloud; A.5.14 information transfer), and the importance of the task and availability requirements, to decide the targets of the information asset inventory and risk assessment. The 6-axis evaluation for AI selection is not used."Target tasks and processes".
4 Information Asset InventoryA.5.9 · A.5.10 · A.5.11 · A.5.12 · A.5.13 · A.5.23 · A.5.34 · 6.1.3Information and associated assets (information, software, hardware, services (including cloud), people and facilities), one line per asset, with owner (A.5.9), classification (A.5.12: the level criteria are set first), labelling (A.5.13), acceptable use (A.5.10), return (A.5.11), cloud services (A.5.23), and whether personal information is included (A.5.34). Decide whether risk assessment will be done by group of assets. Draft the statement of applicability (Rev.0.1) from the 93 controls of Annex A, making only a first judgment of "applicable / under review / excluded (proposed)" (finalized in step 7)."Information asset inventory", "Classification criteria", "Draft statement of applicability".
5 Information Security Risk Assessment6.1.1 · 6.1.2 a)~e) · 8.2First, risk criteria: a) define the risk acceptance criteria and the criteria for performing assessments (consequence and likelihood scales, level calculation, criteria for requiring treatment); c) identify, for each asset (or scenario), the risks associated with loss of confidentiality, integrity and availability of information within the scope, and determine the **risk owner**; d) analyse the consequences, likelihood and level; and e) compare them with the acceptance criteria to set treatment priorities. Existing controls (Annex A numbers) are recorded to avoid duplicate treatment, and opportunities (6.1.1) are recorded separately. 8.2: reassess at planned intervals and when significant changes occur."Risk criteria" (scale tables and acceptance criteria), the sheet (information security risk assessment, likelihood x impact formula), "Opportunities", and "Summary of risks requiring treatment" (R number, risk owner, level).
6 Impact Assessment (Not Applicable)(No separate clause. Handled under 6.1.2 d) analysis of results.)ISO/IEC 27001 has no impact assessment clause. State briefly "Impact assessment: not applicable" with the reason, and where in 5 Risk Assessment the risks with large consequences for people and customers (such as personal information leakage) were addressed. Whether a statutory personal information impact assessment (for public institutions, etc.) applies is "to be confirmed"."Impact assessment: not applicable" (reason and linked risk R numbers).
7 Control Implementation and Statement of Applicability6.1.3 a) to f) · 8.3 · Annex Aa) treatment option for each risk (reduce, avoid, transfer, accept); b) determine the necessary controls (from any source); c) compare the determined controls with the 93 controls of Annex A to confirm that no necessary control has been omitted; d) the **Statement of Applicability**: necessary controls, justification for inclusion (risk R number, law, contract, policy), implementation status, and justification for excluding Annex A controls (one line for each of the 93); e) risk treatment plan; f) approval of the treatment plan and acceptance of residual risks by the risk owners. If your company has provided its decision for each control (applicable or excluded) in the request or in your company materials (a Statement of Applicability file), that decision is the correct answer and the document is written as a final version (Rev.1.0); if not, it is written as a proposed version (Rev.0.x, with the "Customer decision" column left blank). Control numbers and names follow Annex A of ISO/IEC 27001:2022 exactly (to be confirmed if uncertain)."Statement of Applicability", "Risk treatment plan", "Request for acceptance of residual risks".
8 Control Implementation Review and Approval8.1 · 8.3 · A.5.8 · A.8.25~A.8.29 · A.8.32For each control in the treatment plan, determine the evidence and the method of verifying effectiveness to confirm implementation, and judge the result (implemented, partial, not implemented); where insufficient, record the action and deadline. For the introduction of and changes to new systems and services, the approver approves after confirming information security requirements (A.5.8 Information security in project management; A.8.26 Application security requirements), testing and acceptance (A.8.29) and change management (A.8.32). 8.1: processes, products and services provided externally are also subject to control."Control implementation check" and "Introduction and change approval record".
9 Operations Register ManagementA.5.9 · A.5.15~A.5.18 · A.5.23 · A.8.2~A.8.6 · A.8.8 · A.8.9 · A.8.13 · A.8.15 · A.8.32Group the operations register of information processing systems and services according to the "operations register classification" (department, division, project, site). For each system, record the owner, granting and periodic review of access rights (A.5.15 to A.5.18; A.8.2 to A.8.5), configuration (A.8.9), capacity (A.8.6), backup and restore testing (A.8.13), log retention (A.8.15), technical vulnerabilities and patches (A.8.8), cloud services (A.5.23), change history (A.8.32) and the next review date. If a register already exists, keep its numbers and write "Updates in this revision". The revision numbering rule Rev.N.M is the same as for the ICT operations register."Operations register", "Access rights review", and "Check results" (review deadline passed, backup not tested, etc.).
10 Documented Information Management7.5.1 · 7.5.2 · 7.5.3 · A.5.37Without writing new documents, organize the document list, old versions and duplicates using the current versions in your company folder (Information Security Management System\00_Documents), and check the documented information required by ISO/IEC 27001: 4.3 scope, 5.2 policy, 6.1.2 risk assessment process, 6.1.3 risk treatment process, 6.1.3 d) Statement of Applicability, 6.1.3 e) treatment plan, 6.2 objectives, 7.2 evidence of competence, 7.5.1 b) documented information determined by the organization as necessary, 8.1 operational planning and evidence of controls, 8.2 risk assessment results, 8.3 treatment results, 9.1 monitoring and measurement results, 9.2 audit program and results, 9.3 management review results, and 10.2 nonconformities and corrective actions; plus the documents required by controls marked "applicable" in the Statement of Applicability (documented operating procedures A.5.37, etc.). Missing documents are referred to "to be prepared in Management System Establishment"."Document list" (current Rev, approval date, owner, retention), "Check of required documented information", and "Reference documents by process" (for each of the 16 steps).
11 Information Security Monitoring and Change Management9.1 · A.5.7 · A.5.24~A.5.28 · A.6.8 · A.8.8 · A.8.15 · A.8.16 · A.8.329.1: determine what is to be monitored and measured, the methods, when, by whom, and when the results are analysed and evaluated and by whom (information security performance and effectiveness of the management system), and analyse the results. Information security incident management: reporting (A.6.8) → assessment and decision (A.5.25) → response (A.5.26) → evidence collection (A.5.28) → lessons learned (A.5.27), with planning and preparation (A.5.24). Logging (A.8.15), monitoring activities (A.8.16), change management (A.8.32), technical vulnerabilities (A.8.8) and threat intelligence (A.5.7). Only incidents that are nonconformities are passed to 15. Statutory reporting and notification deadlines are "to be confirmed"."Measurement indicators", "Information security incident register" and "Change management records".
12 Internal Audit9.2.1 · 9.2.2 (see ISO 19011 and ISO/IEC 27007)The audit program (frequency, methods, responsibilities, planning requirements and reporting, reflecting the results of previous audits); the criteria and scope of each audit; selection of auditors (objectivity and impartiality, no auditing of one’s own work); a checklist for each unit (main clauses 4 to 10 plus the Annex A controls marked "applicable" in the Statement of Applicability: excluded controls are not asked about; see ISO/IEC TS 27008 for control assessment); and the tracing sequence (risk assessment → treatment plan and Statement of Applicability → evidence of control implementation: access rights reviews, backup restore tests, logs, patches, incident handling records). Reports are written only from actual audit records."Audit program", "Checklist by department", and, for a report, "Findings" (recording the main clause and Annex A together).
13 Legal Requirements Identification and Monitoring4.2 · A.5.31 · A.5.32 · A.5.33 · A.5.34 · A.5.35 · A.5.36Identify legal, regulatory and contractual requirements (A.5.31) and record them in a register: personal information protection, information and communications network and cyber intrusion response, notices on electronic finance and cloud (given as information security and personal information results; only statute names are stated, and articles and effective dates are to be confirmed), contractual security requirements (customer security pledges, SLAs, cloud terms), intellectual property rights (A.5.32), protection of records (A.5.33) and privacy and protection of PII (A.5.34). Compliance checks: compliance with policies, rules and standards (A.5.36) and independent review of information security (A.5.35). AI regulations are outside the scope of this standard and are not recorded (if your company uses AI, they are covered under ISO/IEC 42001 operation)."Register of legal and contractual requirements", "Compliance check" and "Changed regulations and action plan".
14 Management Review9.3.1 · 9.3.2 a)~g) · 9.3.39.3.2 inputs: a) status of actions from previous management reviews; b) changes in external and internal issues; c) changes in the needs and expectations of interested parties; d) information security performance (nonconformities and corrective actions, monitoring and measurement results, audit results, fulfilment of information security objectives); e) feedback from interested parties; f) results of risk assessment and status of the risk treatment plan; g) opportunities for continual improvement. Summarize each item ("insufficient" if none). 9.3.3 results: document decisions on opportunities for improvement and any need for changes to the management system."Management review inputs" (a to g), "9.3.3 decisions" and "Follow-up action register".
15 Nonconformity and Corrective Action10.2 a)~g) · A.5.27For each nonconformity: a) reaction (control and correct it, deal with the consequences); b) evaluate the need for action to eliminate the cause (review, root cause, similar nonconformities); c) implement the action; d) review its effectiveness; e) change the management system if necessary; and document it. Distinguish information security incidents from nonconformities (not every incident is a nonconformity), and feed lessons learned from incidents (A.5.27) back into updates of the risk assessment (5) and the Statement of Applicability (7). Record the main clause and the Annex A control together in the findings."Nonconformity and corrective action register".
16 Improvement10.1 · 9.3.3Continually improve the suitability, adequacy and effectiveness of the information security management system: collect improvement opportunities (management review decisions, audit observations, incident trends, threat trends, technology changes) as tasks and link them to the information security objectives (6.2). Do not mix this with eliminating the causes of nonconformities (corrective action)."List of improvement opportunities", "Improvement task register" and "Proposal for next-year operation and objective adjustments".
Evaluation method (common to all steps) Expand
  • Risk criteria (6.1.2 a): Risk acceptance criteria and criteria for performing risk assessments are set first in Step 5 and used by every step. If your organization has no criteria, use this example: consequence (impact, 1 to 5) × likelihood (1 to 5) = 1 to 25; 1 to 6 low · 7 to 12 medium · 13 to 19 high · 20 to 25 critical; 6 or below is accepted, 7 or above requires treatment.
  • Judging consequence (impact): Consider the effect of a loss of confidentiality, integrity and availability on the business, legal requirements, customers and reputation separately, and use the highest value (state which attribute it is).
  • Risk identification method: Use either an asset-based method (assets · threats · vulnerabilities) or a scenario-based method, whichever suits your organization. The standard does not prescribe a method (see ISO/IEC 27005:2022). Record existing controls to avoid duplicated treatment.
  • Risk owner (6.1.2 c): Assign for each risk a person with the responsibility and authority to manage it. The risk owner approves the treatment plan and accepts the residual risk (6.1.3 f).
  • Treatment options: reduce (apply controls) · avoid (stop the activity) · transfer (insurance, outsourcing contract) · accept.
  • Statement of Applicability (6.1.3 d): One line for each of the 93 Annex A controls (organizational A.5: 37 · people A.6: 8 · physical A.7: 14 · technological A.8: 34): the control needed, the justification for inclusion (risk number, law, contract, policy), implementation status, and the justification for exclusion. For control attributes (preventive, detective, corrective; confidentiality, integrity, availability), see ISO/IEC 27002:2022.
  • Information classification (A.5.12): Example: public · internal · confidential · top secret. If your organization has classification criteria, use them. The classification level determines labelling (A.5.13), transfer (A.5.14) and access rights (A.5.15).
  • Triggers for reassessment (8.2): planned intervals (at least once a year is recommended), significant changes (systems, organization, suppliers), information security incidents, new threats or vulnerabilities, changes in laws or contracts.
  • Audit judgement: conformity · observation · minor nonconformity · major nonconformity. Record both the main clause and the Annex A control in each finding.

Operate on the ISO/IEC 27001 Operation Platform ›

ISO/IEC 42001 operation steps in detail (operated independently for each standard)

The scope, the 16 operation steps, the relationship diagram and the evaluation method below are guidance for the ISO/IEC 42001 (AI management system) operation platform. They are not mixed with ISO/IEC 27001 documents and ledgers. Go to the ISO/IEC 42001 Operation Platform ›

Scope: development · provision · use: the scope of an AI management system is broadly divided into development, provision and use. If you select it (multiple selections allowed) before the operation steps under Operate on the ICT Management System Operation screen, the selected scope applies to all 16 steps. The scope statement (4.3), AI inventory, priority risks, Annex A controls, items requiring approval, monitoring, change and revision control, and internal audit are all tailored to the selected role. Each step page has a table of "what to do in this step, by scope".
DevelopmentSupplyUse
Design, develop, train and test AI systems and models (in-house development, development commissioned by customers)Provide AI products and services to customers (selling in-house products, integrating and reselling external AI)Use external or in-house AI in work and projects (generative AI, vision inspection, prediction models, etc.)

Standards operated together: based on the Statement of Applicability (SoA)

ISO/IEC 42001 and ISO/IEC 27001 both follow the Harmonized Structure (HS) and have the same operating structure: list of targets → risk assessment (6.1.2) → risk treatment, Annex A controls and Statement of Applicability (6.1.3) → operation (Clause 8) → monitoring, internal audit and management review. So if you also choose ISO/IEC 27001 under "Standards to operate", the 16 steps run as one flow.

  • Keep a separate Statement of Applicability for each standard, because certification scope and audits are separate for each standard (ISO/IEC 42001 Annex A: 38 controls; ISO/IEC 27001:2022 Annex A: 93 controls).
  • Overlapping controls are grouped in a control mapping table and implemented once, and the same evidence is recorded in both Statements of Applicability. A mapping means "related", not "identical", so compare the depth of requirements of each standard against the original text.
  • The output of Step 7 Control Implementation and Statement of Applicability includes the control mapping table and a Statement of Applicability sheet for each standard. The risk register, internal audit and management review are kept as one, with the applicable standard stated on each line.
  • The usage fee is charged for each standard: TBA for one standard, and TBA for each additional standard (excluding VAT).
Control mapping table (ISO/IEC 42001 Annex A ↔ ISO/IEC 27001:2022 Annex A) Expand
ISO/IEC 42001 controlContentISO/IEC 27001:2022 Annex A (related controls)
A.2.2AI policyA.5.1 Policies for information security
A.3.2AI roles and responsibilitiesA.5.2 Information security roles and responsibilities · A.5.3 Segregation of duties
A.3.3Reporting of concernsA.6.8 Information security event reporting
A.4.2~A.4.6Documentation of AI system resources (data, tools, computing, people)A.5.9 Inventory of information and other associated assets · A.5.12 Classification of information · A.6.3 Information security awareness, education and training
A.5.2~A.5.5AI system impact assessment (individuals, groups, society)— (in the 6.1.2 risk analysis)
A.6.1.2·A.6.1.3Objectives and processes for responsible developmentA.8.25 Secure development life cycle · A.8.27 Secure system architecture and engineering principles
A.6.2.2·A.6.2.3AI requirements and designA.5.8 Information security in project management · A.8.26 Application security requirements
A.6.2.4Verification and validationA.8.29 Security testing in development and acceptance
A.6.2.5DeploymentA.8.31 Separation of development, test and production environments · A.8.32 Change management
A.6.2.6·A.6.2.8Operation, monitoring and event logsA.8.15 Logging · A.8.16 Monitoring activities
A.6.2.7Technical documentationA.5.37 Documented operating procedures
A.7.2~A.7.6Data (development, acquisition, quality, provenance, preparation)A.5.12 Classification of information · A.5.34 Privacy and protection of PII · A.8.11 Data masking · A.8.33 Test information
A.8.2System documentation and information for users—
A.8.3·A.8.4External reporting and incident communicationA.5.24 to A.5.26 Incident management · A.5.5 Contact with authorities
A.8.5Provision of information to interested partiesA.5.5 Contact with authorities · A.5.6 Contact with special interest groups
A.9.2~A.9.4Responsible use and intended useA.5.10 Acceptable use of information and other associated assets
A.10.2Allocation of responsibilities (third parties)A.5.19 Information security in supplier relationships · A.5.20 Addressing information security within supplier agreements
A.10.3SuppliersA.5.19 to A.5.23 Suppliers, ICT supply chain and cloud services
A.10.4CustomersA.5.20 Addressing information security within supplier agreements (agreements with customers)
One cycle of AI management: for each task, project and division: select the AI needed (Step 3) → risk assessment (Step 5; impact assessment in Step 6 for high risk) → controls (SoA and human oversight, Step 7) → use approval (Step 8: not used before approval) → monitoring during use → change control (before changing the model, instructions, data or supplier: impact review, revalidation and approval) → revision control (versions and revision history of the inventory, risk assessment sheet, SoA, guidelines and model) (Step 11). When a trigger for reassessment (change, incident, legislation) arises, return to Step 5.
Usage fee: platform pass TBA for one standard, and TBA for each additional standard (excluding VAT): For each standard chosen, you use all 16 steps for one year from the payment date (within the daily number of AI writes). It is counted together with Management System Operation: if you already have a Management System Operation standard, an ICT standard costs TBA; if the first standard ends first and only additional standards remain, an additional TBA is charged on the additional standard chosen first to convert it to the base standard. No payment is made in advance. When you press "Write with AI", the cost is shown; if you agree, you pay on the spot and then continue writing.

Division of roles: eiso plans, your computer holds basic data, and eiso performs the overall analysis

eiso: PlanYour computer: actual work and basic dataeiso: processing, analysis and synthesis of information
Creates plans and criteria for each step, form and document change proposals (AI system inventory, risk assessment sheet, Statement of Applicability, guidelines), and drafts of tables and checklists.Do your actual work with the changed forms, and accumulate basic data (AI list, assessment results, test records, monitoring logs, incident reports) on your own computer (or in-house server). You do not need to compile or analyse it separately.When you operate, designate the folder or file of that step; eiso reads it only inside the browser (not stored, not used for AI training), then processes, analyzes and synthesizes it and revises the plans and forms.
Recommended folder structure: what your computer does in each step and the basic data to designate to eiso Expand
StepRecommended folderWhat is done on your computer (basic data)Materials to designate during operation (analyzed by eiso)
1AI Management System\01_AI Context AnalysisCompile a list of interested parties (name, internal/external, expectations, related laws and contracts), a list of AI systems (name, intended purpose, development, purchase, use, affected parties), and a draft AIMS scopeThis year's business plan, previous year's management analysis and KPI results, material on strengths and weaknesses, customer requirements and AI clauses in contracts, organization chart, existing ISO documents, internal audit and management review results
2AI Management System\02_AI Policy, Roles and Responsibilities, and ObjectivesObtain approval for the AI policy and AI objectives, publish and distribute them, and record the results of the objective indicators (monthly, quarterly) in the designated formBusiness plan, existing AI policy and objectives, KPI results of the past period, management review decisions (results of earlier steps are carried over automatically through step sharing in this browser)
3AI Management System\03_AI SelectionGather, for each project, department, division and process, the work and its current bottlenecks and the tasks for which you want to use AIDivision of duties table, organization chart, project list, process map, information classification criteria, list of AI currently in use (operation control ledger)
4AI Management System\04_AI System InventoryRegister every AI service, subscription and in-house model without omission, and correct the entries when they changeList of AI services and subscriptions, system configuration diagram and data flow, previous inventory
5AI Management System\05_AI Risk AssessmentKeep the division of duties table, project (AI task) list and organization chart up to date, carry out risk treatment actions, and record errors and incidentsDivision of duties table, project (AI task) list, organization chart, previous risk assessment ledger, generative AI usage guidelines and current Statement of Applicability, error and incident records, supplier information
6AI Management System\06_AI System Impact AssessmentCarry out mitigation actions and conduct bias and performance testsRisk assessment results, bias and performance test results, privacy impact assessment material, opinions of interested parties
7AI Management System\07_Controls and SoAReflect the controls in in-house guidelines and procedures, and keep records of implementationStep 5 risk assessment results (retrieved automatically in this browser), current Statement of Applicability, in-house AI guidelines, AI clauses in contracts, list of legal requirements, competence criteria by job
8AI Management System\08_Verification and Use ApprovalCarry out testing and validation, and keep use approval and dataset recordsTesting and validation records, use approval records, dataset list and provenance material
9AI Management System\09_Operational ControlKeep the master ledger on your own computer (or in-house server), correct the relevant line at every approval, distribution and change, and store the original text of prompts by version in the designated folderAI operation control ledger currently in use (Excel), results of Steps 4 to 8 and approval records, list of prompts and programs
10AI Management System\10_Documented Information ManagementKeep the manuals, procedures, guidelines and forms received from Management System Establishment as current versions in the AI Management System\00_Documents folder, move old versions to the obsolete folder beneath it, and fill in the document number, Rev. and approval fields on the coverThe entire AI Management System\00_Documents folder, the previous document list, the list of documents of external origin (standards, laws, supplier documents)
11AI Management System\11_Monitoring, Change and RevisionMeasure the indicators and collect logs, and record change requests, revision history, incidents and trainingMonitoring logs and indicator values, change requests and approvals, revision history, incident reports, training completion records
12AI Management System\12_Internal AuditCarry out the audit, and record the checklist results, evidence and findingsOrganization chart, division of duties, AI certification scope, status of AI utilization tasks, AI policy, Statement of Applicability, risk and impact assessment results, document list, previous audit results and audit records
13AI Management System\13_Legal Requirements Identification and MonitoringAccumulate records of legal checks and implementation records (notice, consent, training, impact assessment), and update the register every half yearPrevious AI legal requirements register, implementation records and evidence (notice screens, consent records, training records, impact assessment reports), contracts, terms of use, DPA, in-house AI guidelines
14AI Management System\14_Management ReviewHold the management review meeting and carry out the decisionsSummary of the results of each step, minutes of the previous management review, status of corrective actions, performance indicators
15AI Management System\15_Nonconformity and Corrective ActionCarry out corrective actions, and record the supporting evidence and the results of effectiveness checksInternal audit report and findings (results of Step 12 are carried over automatically), Step 13 legal compliance check results, incident reports, previous corrective action records
16AI Management System\16_ImprovementCarry out improvement tasks and record the effect (indicators before and after)Management review decisions, corrective action results, observations and improvement recommendations, trend of monitoring indicators, opinions of interested parties
Operation steps Expand

Operation steps

The sixteen steps are linked to one another. The output of an earlier step becomes the input of the next (for example: AI system inventory → risk assessment; high risk of 13 points or more → impact assessment → Statement of Applicability). Choose and press the step you want to carry out now. You may use a single step on its own; if you are starting, go in order from 1 AI Context Analysis. If you use two or more, the results stored in this browser are carried over to the other steps.

Tasks and outputs by step Expand
StepClauseWhat you doOutput (example)
1 AI Context Analysis4.1~4.4Covers Clause 4 (context of the organization) of ISO/IEC 42001 in one output: interested party analysis (4.2, with separate rows for those affected by AI) → external issues PESTEL and internal issues (4.1) → SWOT and cross strategies (with traceable source IDs) → strategy action plan (priority, KPI, owner, deadline, budget, funding) → CEO and CFO review → linkage table to 6.1, 6.2 and 9.3.
If your organization enters the interested parties directly, they are used as they are and only the blanks are supplemented; if left blank, a general list (organization to confirm) is used. External trends and AI trends for your industry are researched on the web (with sources and reference date), and internal strengths and weaknesses are taken only from your organization's materials. Only the sections of the analysis methods you choose (SWOT, PESTEL, 7M) are written.
Interested party analysis table (ID, AI role, needs, expectations, related requirements, whether addressed by the AIMS, impact × interest management strategy, monitoring, linked clauses), entered directly or from the general list
PESTEL, internal issues (ID, basis, reference date), SWOT (source IDs), cross strategies (SO, ST, WO, WT), strategy action plan, CEO and CFO review; the main tables are also provided in Excel
Judgement on the relevance of climate change (AI computing energy and carbon), linkage table (6.1 risks and opportunities → 5 AI Risk Assessment, 6.2 AI objectives, 9.3 management review inputs), review, approval and revision cycle, and items to be confirmed
2 AI Policy, Roles and Objectives5.1·5.2·6.2Based on the results of 1 AI Context Analysis, 4 AI System Inventory, 5 AI Risk Assessment, 6 AI System Impact Assessment, 12 Internal Audit and 15 Nonconformity and Corrective Action, and on the folders and files you designate (business plan, existing policy, objectives, KPI results), the AI policy (5.2) and AI objectives (6.2) are set.
Objectives are chosen with emphasis on effectiveness and efficiency, no more than three, and for each objective the indicator, target value and achievement plan (what will be done, resources, responsibility, completion date, evaluation method) are set. The output is one Word document in the standard format, "AI Policy and AI Objectives", and by OBJ number it is carried over by 3 Selection, 5 Risk Assessment, 7 Controls, 11 Monitoring, 14 Management Review and 16 Improvement.
"AI Policy and AI Objectives" Word document: cover (document number, Rev., prepared, reviewed, approved), purpose, scope and related documents, AI policy (checked against 5.2 a) to d))
No more than three AI objectives (OBJ · effectiveness/efficiency · Annex C · source step ID · indicator, baseline and target values · frequency · responsibility · deadline) and the objective achievement plan, linkage between objectives and processes
Monitoring and reporting, communication and awareness, candidate objectives not chosen and the reasons, revision history and items to confirm
3 AI System Selection4.1·6.1·8.1From the designated folders and uploaded files (division of duties table, organization chart, project list, process map), all work within the scope (including customary work) is identified by project, department, division and process; P1, P2 and P3 are set on six axes (repetition frequency, judgement difficulty, cost of error, data confidentiality level, AI impact, need for human oversight); and only work at or above the criterion score is selected using the selection criteria (100 points: repetition frequency, judgement difficulty, expected effect, cost of error, confidentiality level, existing AI use).
For each selected task, AI already in operation is looked for first and applied in the order of extending as is → reusing a derivative → new development, and the introduction priority and schedule (batch, start, completion, owner) are drawn up. The output is the Excel "AI Selection Table" maintained by unit; only the selected tasks become the input of 4 Inventory (5 Risk Assessment takes over from the inventory), and when work or practices change, upload that file to update it (change history).
Excel "AI Selection Table": task list (division of duties) · AI six-axis evaluation · review of existing AI use · introduction priority · schedule sheets
Order of promotion: P1 extend as is → P1 reuse derivative → P2 extend as is → P1 new development → P2 derivative and new, P3 on hold
Monthly promotion schedule and promotion system (check of existing AI utilization rate and completion rate) → input to Step 4
4 AI System Inventory4.3·A.4·A.6Register the AI systems you use (or plan to use) together with purpose, AI role, supplier, model, input data, parties affected by output and scope of use (LEVEL 1 individual to 4 company-wide), and determine the assessment type (excluded, simplified, full) and scope.
Using the inventory and the chosen scope (AI role), a draft Statement of Applicability (Rev.0.1) with the first-pass applicability of the 38 Annex A controls is prepared together, so that 5 Risk Assessment selects controls on this basis. Centering on the tasks selected in Step 3, the AI systems and tasks in use or planned are registered with purpose, AI role, supplier, model, input data, parties affected by output and scope of use (LEVEL 1 to 4); with the assessment criteria your organization has reviewed, the assessment type (full, simplified, excluded) and scope are set, and passed on as input to 5 Risk Assessment, 6 Impact Assessment and 7 Statement of Applicability.
AI system inventory: purpose / role / supplier and model / data / affected parties / LEVEL / assessment type and basis / status
Scope judgement: inclusion or exclusion and basis
Missing information and items to confirm
5 AI Risk Assessment6.1.2·6.1.3·8.2·8.3Taking the Step 4 AI System Inventory as input, every AI system and task whose assessment type is full or simplified and that falls within the scope is assessed without omission. The assessment type (full, simplified, excluded) is set, risks in six categories (cause → event → consequence) are assessed by likelihood × severity (1 to 25, with the severity axis noted), and the treatment option, basis controls, comparison with the Statement of Applicability and the risk level after treatment are set. The results become the input of 6 Impact Assessment and 7 Control Implementation and Statement of Applicability.Reconciliation summary (input N = assessed M + excluded K) and consolidated register; for each task: assessment unit · LEVEL · assessment type · highest risk · risk level · grade · impact assessment · reassessment trigger
Risk details and treatment plan (Excel): cause → event → consequence / 23894 source and objective / severity axis / treatment option · basis controls · comparison with the Statement of Applicability / risk level after action
Targets of impact assessment (to Step 6) · linkage to the Statement of Applicability (to Step 7) · auditor-perspective self-check (NC and OFI candidates)
6 AI System Impact Assessment6.1.4·8.4·A.5Assesses the impact of high-risk AI systems (13 points or more) on individuals, groups and society in seven areas (safety, fairness, transparency, privacy, security, human oversight, society and environment), and determines approval, conditional approval or hold, and the deployment conditions.AI system impact assessment report: for each of the seven areas high / medium / low / basis / affected people and groups / mitigation actions
Overall judgement (approval, conditional approval, hold) and deployment gate conditions
Notice to interested parties and plan for gathering opinions
7 Control Implementation and Statement of Applicability (SoA)6.1.3 · Annex A and BTaking the Step 5 risk assessment results (basis controls and comparison with the Statement of Applicability in the treatment plan) as input, the Annex A controls chosen in risk treatment are justified in the Statement of Applicability (SoA), and human oversight (authority to review, intervene and override), legal requirements and compliance obligations, and resources and competence for AI systems are designed. By combining the Step 4 draft Statement of Applicability, the basis controls of the Step 5 treatment plan and the Step 6 impact assessment mitigation actions, all 38 controls are finalized (Rev.1.0, approved by top management), and Steps 8 to 16 add implementation status and evidence to this finalized version.Statement of Applicability (SoA): for each Annex A area (A.2 to A.10), reasons for applying or excluding / implementation method / related documents and records
Human oversight design table: oversight method / person with override authority / point of intervention / route for reporting concerns
List of legal requirements and compliance obligations, plan for resources and competence (targets of awareness training)
8 Verification and Use Approval8.1·A.6·A.7Through review, verification and validation (V&V), it is confirmed that the AI fits the requirements and intended use, and after confirming control implementation, the approver for the grade approves use (not used before approval; for high risk, after the impact assessment is complete). Controls by life cycle stage and the management of training and operation datasets are also set.Use approval record: applicable task, project and division / risk level / impact assessment / control implementation / V&V results / approval conditions and use restrictions / approver / next reassessment
Plan for review, verification and validation, and deployment gate criteria
Table of controls by life cycle stage, and register of training and operation datasets
9 Operational Control7.5·8.1·A.4·A.6·A.9Approved AI use programs (instructions and prompts, custom GPTs, automations, API integrations, in-house models) are gathered company-wide in one AI operation control ledger. Your organization chooses how to divide the ledger (by department, division, project or site, or by direct entry); each program is given a number and version, and the important content of every stage of the life cycle is linked in one line: registration → risk assessment → control method → review → approval → deployment → monitoring → change history → suspension and disposal. We either compile the ledger from the results of Steps 4 to 8, or, if you designate the ledger file you use, reflect the new results and produce an updated version (Excel).AI operation control ledger (Excel): summary sheet / program register (category, number, version, status) / risks and controls / review and approval / deployment / monitoring / change history / code table
Ledger operating rules: master owner, update timing (approval, deployment, change, incident), how to assign versions, location for storing original prompts
List of blank fields, use before approval and items needing reassessment, and next actions
10 Documented Information Control7.5Manuals, procedures, guidelines and forms are created in eiso's "Management System Establishment" and kept in the designated folder on your computer (recommended: AI Management System\00_Documents). This step reads that folder to build a document list, identifies the latest version (current version) among several versions of the same document and organizes the revision history, and tells you the related reference documents for each of the 16 step processes. It does not write new documents; missing mandatory documents are passed on to Management System Establishment to be written.AIMS document list (Excel): document number · name · type · current Rev. · revision date · approval · file location · related process · status (current · approval to be confirmed · inconsistent notation) / cleanup of old and duplicate files
Reference documents by process: for each of Steps 1 to 16, the procedures, guidelines and forms that serve as the basis for that work (number, current Rev.), check of mandatory documented information (7.5.1), list of documents of external origin
Revision history, rules for documented information management, and items to be written in Management System Establishment
11 Monitoring, Change and Revision Control9.1·7.5·A.6·A.8·A.9While approved AI is in use, important risks are monitored by indicators and thresholds (including performance degradation); change control, with impact review, revalidation and approval when changing the model, instructions, data, supplier or use; revision control of the inventory, risk assessment sheet, SoA, guidelines and model versions; and incident response and AI awareness training are operated. Monitoring results and change history are recorded in succession in the Step 9 operation control ledger.Status of approved AI use and monitoring table of important risks: indicator / measurement method and log / frequency / alert criteria / action to take when exceeded
Change control records and revision control ledger (version, revision date, reason, reassessment needed, approval)
Incident response procedure and AI awareness training plan
12 Internal Audit9.2 · Annex AIf you designate folders or files for the organization chart, division of duties, AI certification scope, AI utilization tasks, AI policy, Statement of Applicability (SoA), risk and impact assessment results and document system (source materials and reference documents), the following are produced: an annual internal audit program and the execution plan for each round (auditor independence; auditors do not audit their own work) → a checklist for each department (main clauses 4 to 10 + Annex A controls applied in the SoA) → an internal audit report if there are audit records → inputs for management review. Findings are passed on to 15 Nonconformity and Corrective Action.Internal audit program and execution plan for each round: purpose, scope, criteria, schedule, timetable by department, auditor independence
Checklist for each department: clause or Annex A control / points to check / audit method (documents, interview, site) / examples of objective evidence (controls excluded in the SoA are omitted)
Internal audit report (when audit records exist: number of nonconformities and observations, findings, conclusion, follow-up actions → 15 Nonconformity and Corrective Action) and inputs for management review
Mock audit: question and answer, one question at a time, with an AI auditor (ISO/IEC 42001); judgement and response tips for each answer, and a result report at the end (with a pass)
13 Legal Requirements Identification and Monitoring4.1·4.2·6.1.3·9.1Researches on the web the Ministry of Government Legislation (National Law Information Center, Citizen Legislation Participation Center), the competent ministries and official overseas sources (such as EUR-Lex), registers the AI-related laws and regulations applicable to the organization (AI role, business regions, personal information, automated decisions) in the AI legal requirements register, and checks every half year (January and July) and as needed for amendments and compliance status. The register is kept in this browser and becomes the basis of the next check, and is applied to risk assessment, impact assessment, SoA, use approval and management review.AI legal requirements register (Excel): rows by clause and obligation, with applicable role, applicability, whether high-impact AI applies, linked step, promulgation and effective dates, source and date checked
Changed legal requirements table; semiannual monitoring checksheet (conforming, nonconforming, not applicable, to be confirmed; evidence document number); action plan
Key schedule (next semiannual check, effective dates, end of grace periods); application to AI work; summary of management review inputs
14 Management Review9.3Management review inputs (follow-up actions from previous management reviews, changes in external and internal issues, achievement of the AI policy and objectives, AI performance and monitoring, changes in risk and impact assessments, incidents, results of 12 Internal Audit and 13 Legal Requirements Identification and Monitoring, status of corrective actions, changes in interested parties and legal requirements, adequacy of resources, opportunities for improvement) are organized to draw out decisions, resources and changes from top management. Of the decisions, nonconformities are passed to 15 Nonconformity and Corrective Action, and improvement tasks to 16 Improvement.Management review input summary (1 page): includes results of 12 Internal Audit and 13 Legal Requirements Identification and Monitoring, and the status of corrective actions
Management review outputs: decisions, resources and changes (including decisions to update the risk assessment, impact assessment and Statement of Applicability), and a decision tracking table
Guide to input materials and checklist (prepared Y/N, evidence, decisions needed); meeting facilitation; result report (as the meeting record)
Three output streams: corrective action (→ 13), reflection in the next year's business plan, and education and training (→ 6, 9), together with the follow-up action register
15 Nonconformity and Corrective Action10.2·10.1Nonconformities are discussed with the AI one by one, based only on ISO/IEC 42001. In the "Nonconformity and corrective action consultation" window under Operate on the ICT Management System Operation screen, once you confirm G1 clause (main text, Annex A controls in the SoA) → G2 nonconformity description and grade → G3 root cause → G4 corrective measures (steps to redo) → G5 schedule and person in charge, it becomes an Excel nonconformity and corrective action register (31 columns, with formulas). It receives the findings of 12 Internal Audit (nonconformities and observations), the nonconformities and non-compliance from 13 Legal Requirements and Monitoring, and AI incidents; it corrects nonconformities, establishes corrective actions that find root causes and prevent recurrence, confirms their effectiveness, and then updates the risk assessment, impact assessment, Statement of Applicability and guidelines. Internal audit results are imported automatically from this browser.Nonconformity and corrective action register: source (internal audit, legal check, incident) / clause or control / description / immediate action (correction)
Cause analysis (5 Whys: shortcomings in data, algorithm, use and controls), corrective action plan, person responsible, deadline and completion criteria
Effectiveness verification; list of updates to the risk assessment, impact assessment, Statement of Applicability and guidelines; input to the next management review
16 Improvement10.1Improvement opportunities arising from the decisions of 14 Management Review, the results of 15 Nonconformity and Corrective Action, observations and improvement recommendations from monitoring, internal audit and legal checks, and the opinions of interested parties are collected. From them, improvement tasks are set to continually improve the suitability, adequacy and effectiveness of the AI management system. After implementation and effects are verified, the results feed back into the next year's operation (1 Context Analysis, 5 Risk Assessment, 6 Impact Assessment, 7 SoA, AI objectives).List of improvement opportunities: source (management review, corrective action, observation, monitoring, interested parties' opinions) / description / expected effect / priority
Improvement task plan: person responsible, deadline, resources, performance indicators (before and after) and method of verifying effects
Items to feed back into the next year's operation: updates to the risk assessment, impact assessment, SoA, AI objectives and training
Evaluation method (common to all steps) Expand
  • Six axes for task selection (six criteria for choosing tasks in which to use AI): frequency of repetition · difficulty of judgment · cost of errors (the cost if wrong) · data confidentiality level (A public · B internal · C customer and personal information) · AI impact level (recruitment, personnel evaluation, safety, qualification decisions and credit decisions are always "High") · need for human oversight → P1 introduce immediately · P2 AI draft + approval by a designated reviewer · P3 defer.
  • Scope of use LEVEL (the range in which AI is used): 1 Individual · 2 Department · 3 Site · 4 Company-wide → assessment type: excluded, simplified or formal (formal if there is exposure to external customers, large-scale processing of personal information or automated decision-making about people, LEVEL 3 or 4, or integration with live core-system data).
  • Risk score (magnitude of the risk) = likelihood (how likely it is to occur, 1 to 5, where 5 = at least once a month or on every input and 1 = less than once in 3 years) × severity (the damage if it occurs, 1 to 5, the highest value among the three axes of business, individual and society, with the adopted axis noted, e.g. 4-individual): 1 to 6 low risk · 7 to 12 medium risk · 13 to 19 high risk (impact assessment mandatory, deployment on hold) · 20 to 25 critical (immediate mitigation and report to top management).
  • Six risk categories: technical · data · ethical and social · legal and regulatory · business and supply chain · life cycle. Seven treatment options: avoid · pursue the opportunity · eliminate the source · reduce likelihood · reduce consequences (human intervention, double checking, alternative means) · transfer or share · accept.
  • Seven impact assessment areas: safety · fairness · transparency and explainability · personal information · security · human management and oversight · society and environment. If even one area is rated "High", the result is conditional approval or hold.
  • Human oversight: the real authority of a person to review, intervene in and override the decisions and outputs of AI; it is not merely watching a screen.
ICT Management System Operation GuideOperating (Write with AI) is done on the ICT Management System Operation screen. The standard and industry you select carry over to that screen.

Selecting the standard and operation steps

When you select the standard to operate, a draft of the work for the selected steps is written to fit that standard's requirements. The requirements consist of the clauses and subclauses of the common chapter structure used by ISO standards (the harmonized structure, HS) and the requirements specific to each standard (for example, ISO 14001: environmental aspects and compliance evaluation; ISO 45001: risk assessment and worker participation).
If you select several standards, common requirements are written once, and standard-specific requirements are written separately with the standard name attached. Pass per standard: it is not sold by step and is not paid in advance.
If you click "Write with AI" for a standard without a pass, the cost is shown first, and if you agree, payment is made on the spot and writing continues.

Run now ↓

Until AI writing is connected, please leave a message via "Contact staff".After entering your input, click "Write with AI". If you agree to the cost notice, the payment screen opens, and after payment you return to this page and continue with your input as it was.
The output appears after the document completeness check (80 points).
On-screen payment (card, simple payment) is being prepared. Before then, or if you prefer a bank transfer, click "Contact staff". A staff member will explain the amount and the payment method, and will open access after confirming the deposit (eiso Pricing).

Operation track *
Economic Prosperity (based on ISO 9001) or Social Value (environmental protection and social justice): only the standards and 20 steps of the selected track are shown (if you turn on "Integrated management system" in the common steps, the standards of both tracks are selected together). If you select ICT (ISO/IEC 42001 and 27001), you are taken to ICT Management System Operation. The industry is passed on, and step results are carried over from one to the next in this browser.
Standard to operate *
Economic prosperity
Environmental protection
Social Justice

* Only standards typically associated with management system certification have been selected. We will keep improving the platform to help you establish and operate the selected standards.

Industry *

For 1 Context of the Organization, please enter your industry. The opportunities, threats and interested parties of the industry are researched on the web.

The selected standards and industry apply to every operation step. Each step reflects the processes, equipment, risks, legal requirements and interested-party characteristics of the industry.

Operation step *
1 Context of the Organization: first analyze interested parties (4.2), then analyze the context of the organization (4.1) with the selected methods
When you enter your industry, the AI researches on the web the external trends (opportunities and threats) of that industry and the needs and expectations of interested parties, and analyzes them together with the content and materials you provide (sources and reference dates are shown). From this it prepares a proposed decision on the requirements your company will address (adopt) in its management system, and links them to risks, objectives and legal requirements.
Legal requirements are adopted; other requirements are each marked as proposed for adoption, needs review or not addressed, with reasons (decisions and approval rest with your company). Internal strengths and weaknesses are drawn only from your materials and input. Where there is no basis, the AI asks under "Items to be confirmed".
Analysis method *

First choose the analysis method (more than one is possible): only the sections for the methods you choose are written.

Interested party analysis (4.2) comes before the analysis of the context of the organization, so it is selected by default together with SWOT. If you select nothing, interested party analysis + SWOT is used.

Upload materials

When you upload a folder or several files, each file is placed in a field according to its file name. Business plan → current-year business plan; management review, performance, analysis, KPI → previous-year management analysis materials; strengths, weaknesses, SWOT, audit, survey → strengths and weaknesses analysis materials; everything else → summary of situation and materials. After placing, you can edit or delete them in the field.

Names to mask

DOCX, XLSX, PPTX, HWPX, PDF and TXT. Files are read only within your browser and only the text is used (not stored, not used for AI training).

Business plan for the current year
Management analysis materials for the previous year
Strengths and weaknesses analysis materials
Basic information
Company website
17 Internal Audit: from your materials, an audit plan → checklists per audit unit → an internal audit report after the audit
When you specify a folder or upload files (manuals, procedures, organization chart, roles and responsibilities, risk assessment, objectives, statement of applicability, previous audit results), the AI matches the requirements of the standard against your processes and documents, and prepares an audit plan and checklists to support the internal auditors.
After the audit, enter the audit records and write the internal audit report on the same screen (findings not in the records are not written). For Annex A controls, the applicability declarations in your statement of applicability (SoA) take priority.
Upload materials

Each file is placed in a field according to its file name. Forms and templates (audit plan, checklist, audit report) → customer forms; statement of applicability, SoA → statement of applicability; previous audits, nonconformities, corrective actions, NCR → previous audit results; audit records, checklist results (when “Internal audit report” is selected) → audit records; everything else (manuals, procedures, organization chart, roles and responsibilities, etc.) → audit materials.

To be prepared
Audit type
Audit unit

What to divide the checklist by: for departments and divisions, clauses are assigned using the organization chart and roles and responsibilities; for processes, using the process map; for projects, using the life cycle.

Audit subjects and number of items
Audit schedule

For the “Internal audit plan”, the schedule and auditor information are required. Auditors are assigned so that they do not audit their own work or department.

Auditor information
Audit materials
Customer forms (audit plan, checklist, audit report)
Statement of Applicability (SoA)
Previous audit results
Audit records (for the report)
Specify the basic data on your computer: specify the folder or files for this step
When you specify the basic data accumulated on your computer for this step (records, results, current forms, documents), eiso organizes, aggregates and analyzes it, and synthesizes the result. Files are read only inside your browser, and only the text is placed in the fields below. Nothing is sent to a server or stored.
Designate materials
Materials on your computer
Department or process
Summary of situation and materials *

For 1 Context of the Organization, this may be left blank if basic information or the materials below are provided.

Requests
Company Workspace Company Workspace
When you select a Company Workspace, the AI carries over the results of previous steps you have saved (for example, issues from context of the organization → risk assessment; risks → process control, audit checklists and management review input). The Company Workspace is being prepared. When it opens, we will announce it in the Announcements.

* AI-generated output is a reference draft and does not guarantee certification.: AGENT eiso.co.kr