Plan operations before making products and services: the operational plan together with the QC process chart, control plan and work instructions, which Production and Service Provision then follows.
Operation: run it through ① Inputs ② Step-specific items ③ Requests ④ Output
When you select the standard to operate, a draft of the work for the selected steps is written to fit that standard's requirements. Pass per standard (KRW 300,000 per year for one standard, KRW 200,000 for each additional standard, excluding VAT); not sold by step and not paid in advance.
After entering your input, click "Write with AI". For a standard without a pass, the cost is shown first; if you agree, you pay and writing continues. The output appears after the document completeness check (80 points). On-screen payment (card, simple payment) is being prepared. Before then, or if you prefer a bank transfer, click "Contact staff" (eiso cost guide).
* AI-generated output is a reference draft and does not guarantee certification.: AGENT eiso.co.kr
Operation detail map Inputs and outputs between the 8 Clause 8 steps (25 links) Expand
See what the 8 steps inside "Operation" (11 to 18) give each other. The top row is planning and definition, the bottom row is execution and verification; press a box to also see the steps outside Clause 8 that it receives from and sends to.
Select a step by clicking it or by pressing Tab and then Enter, and below you will see where that step receives inputs from and where it sends outputs to.
Overview: the steps each step receives from and sends to
Hover over a number to see what is handed over through that connection and its basis. Orange numbers are feedback (later step → earlier step); selecting a line selects that step in the diagram above.
View in detail as a grid (receiving step × sending step) Expand
Chart: input and output table for the 8 Operation detail steps
Rows = receiving step, columns = sending step. ● Input received from an earlier step. The rightmost column shows the number of inputs received, and the bottom row the number of outputs sent.
| Receiving step \ Sending step | 11 | 12 | 13 | 14 | 15 | 16 | 17 | 18 | Number of inputs |
|---|---|---|---|---|---|---|---|---|---|
| 11 Operation | 0 | ||||||||
| 12 Requirements for Products and Services | ● | 1 | |||||||
| 13 Design and Development Control | ● | ● | 2 | ||||||
| 14 Drawing Management | ● | ● | ● | 3 | |||||
| 15 Supplier Management | ● | ● | ● | ● | 4 | ||||
| 16 Production and Service Provision | ● | ● | ● | ● | ● | 5 | |||
| 17 Release of Products and Services | ● | ● | ● | ● | 4 | ||||
| 18 Nonconforming Product Control | ● | ● | ● | ● | ● | ● | 6 | ||
| Number of outputs | 7 | 6 | 3 | 3 | 3 | 2 | 1 | 0 |
Operation step guide Show more
Plan the processes needed to provide products and services: determine the requirements, process criteria, acceptance criteria, the resources needed and the documented information to keep; plan the process flow and control items with a QC process chart and control plan, and the on-site work method with work instructions. Build actions on risks and opportunities and the quality objectives into operations, and control planned and unintended changes and externally provided (outsourced) processes. Production and Service Provision operates to these documents and keeps the records.
Output
- Operational plan by product and serviceproduct or service / requirements / processes needed / process criteria / acceptance criteria / resources / documented information / person in charge
- QC process chart and control planprocess no. / process name / equipment / control item (special characteristics) / specification / measuring method and frequency / record / reaction when out of control
- Work instruction list and template, change control table, outsourced process control table and Clause 8 step link table
Next steps
Economic Prosperity: Steps this step builds on: 1 Context of the Organization · 3 Roles and Responsibilities · 4 Risk Assessment · 5 Legal Requirements Identification · 6 Objective Setting · 9 Documented Information Control
Steps that continue from this step's results: 12 Requirements for Products and Services · 13 Design and Development Control · 14 Drawing Management · 15 Supplier and Contractor Management · 16 Production and Service Provision · 17 Release of Products and Services · 18 Nonconforming Product Control · 19 Analysis and Evaluation · 20 Internal Audit · 21 Management Review
When operating, designate the Management System\Operation folder (or files), and eiso will organize, aggregate, analyze and synthesize that material.
Material to designate: list and specifications of products and services, customer and legal requirements, risk assessment and objective-setting results, roles and responsibilities, equipment and staffing, outsourcing status, change records.

